Our Story:

Our client has a vision to transform patient experience in the underserved markets by bridging the gap which exists in primary healthcare. Our client is introducing a hybrid healthcare and fulfilment model that helps connect patients in underserved markets to healthcare providers and other key ecosystem players digitally and executing it through a robust 3-tier model of Hub, Spoke and a network of satellite health centres.

Key Responsibilities:

Accounts Receivable Management:

- Oversee the entire accounts receivable cycle, from invoicing and cash application to collections and reconciliation.

- Ensure timely and accurate processing of invoices, credit memos, and adjustments.

- Monitor customer account balances and identify overdue accounts.

- Lead and execute collection efforts for outstanding receivables, including direct communication with customers via phone, email, and formal letters.

- Manage customer deductions and disputes, working cross-functionally to resolve issues promptly.

- Perform regular reconciliation of accounts receivable ledger to the general ledger.

Team Leadership & Development (if applicable):

- Lead, mentor, and train junior accounts receivable staff or executives.

- Delegate tasks effectively and monitor team performance to ensure targets are met.

- Conduct performance reviews and provide constructive feedback.

Process Improvement & Compliance:

- Identify and implement process improvements to enhance efficiency, accuracy, and effectiveness of the AR function.

- Develop and maintain robust internal controls over cash receipts and accounts receivable.

- Ensure compliance with company policies, accounting standards (e.g., GAAP/IND AS), and relevant financial regulations.

- Assist in the development and enforcement of credit policies and procedures.

Reporting & Analysis:

- Prepare and analyze various AR reports, including aging reports, collection forecasts, and bad debt analysis.

- Provide insights and recommendations to management on AR performance and potential risks.

- Support month-end, quarter-end, and year-end closing activities related to accounts receivable.

Stakeholder Collaboration:

- Collaborate closely with sales, customer service, and legal departments to resolve customer issues and improve collection rates.

- Serve as a key point of contact for internal and external auditors regarding accounts receivable matters.

Qualifications:

- Bachelor's / master's degree in Accounting, Finance, or a related field.

- Strong understanding of accounting principles and practices, particularly related to accounts receivable.

- Proficiency in accounting software (e.g., SAP, Oracle, Tally ERP, QuickBooks) and CRM systems.

- Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, financial modeling).

- Demonstrated ability to manage a high volume of transactions and collections.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong leadership and team management abilities (if applicable to the role's structure).

- Exceptional communication and negotiation skills, both verbal and written.

- High attention to detail and accuracy.

- Ability to work independently and collaboratively in a fast-paced environment.