- Leading E-commerce platform is hiring a Senior Marketing Manager - CRM & Engagement lead responsible for leading the CRM & Engagement team, planning, execution and innovations on CRM channels (Push Notifications, WhatsApp) to strategically drive user engagement growth. - Collecting and analyzing customer data and lead tracking & improvement of the CRM channel metrics - Using CRM systems to manage relationships - Lead to team which drives daily CRM operations - Define strategy & annual/monthly/daily goals for the channels - Create content roadmap - Brand, Product roadmap with Tech. & business roadmap - Prior experience in CRM channels management would be highly appreciated Education/ Work experience : - MBA from a reputed institute - 5-7 Years of experience in relevant role - Team management experience - Stakeholder management with Brand, Product, & Technology teams - Data Analytics & Decision Making skills - Understanding data & derive actionable insights

Bangalore

Lead - CRM & Engagement - eCommerce 

Job Description for Lead - CRM & Engagement - eCommerce  in SuccessHR in  Bangalore for (5-10) years of experience. Apply Now!