Lead - Business Development - 3PL/Contract Logistics/Warehouse

Key Responsibilities:

Business Development:

- Target potential clients in e-commerce, retail, and manufacturing for warehousing solutions via cold calls, networking, and events.

- Build relationships with prospects and clients; assess needs and propose customized fulfillment and logistics options.

Sales Strategy and Team Management:

- Develop sales plans to acquire new business and grow portfolios; collaborate on proposals, tenders, and pricing.

- Manage a team of BD professionals and train them.

- Lead negotiations on contracts, SLAs, and deals to meet revenue targets.

- Manage and optimize P&L for assigned accounts or portfolios valued at minimum Rs 15-20 Cr, ensuring profitability and cost efficiency.

Market Research & Analysis:

- Perform in-depth market research to spot emerging trends, such as sustainable logistics and identify untapped opportunities in the Indian supply chain landscape.

- Analyze competitor offerings and client feedback to refine sales pitches, pricing models, and value propositions.

Customer Relationship Management:

- Provide exceptional post-sales support, acting as the primary point of contact to resolve issues and enhance client satisfaction.

- Partner closely with operations, warehouse, and fulfillment teams to guarantee seamless service delivery, on-time performance, and proactive problem-solving.

Reporting & Collaboration:

- Prepare sales reports and dashboards for leadership.

- Partner with internal teams (marketing, operations) for integrated client success and strategy support.

Key Skills & Qualifications:

- Bachelors in business, Logistics, Supply Chain, or related field (MBA preferred).

Experience:

- 10-15 years in sales/business development in 3PL, warehousing, or logistics.

- Manage and optimize P&L for assigned accounts or portfolios valued at Rs 15-20 Cr, ensuring profitability and cost efficiency.

Skills:

- Strong knowledge of supply chain, warehousing, and logistics tech (WMS/TMS).

- Excellent communication, negotiation, and relationship-building skills.

- Proficient in CRM (e.g., Salesforce) and MS Office (advanced Excel/PowerPoint).

Personal Attributes:

- Self-motivated, analytical, and adaptable in dynamic settings with up to 30% travel.