Lead/Assistant Manager - Trainer

We are hiring for a leading international BPM organization in the Insurance Domain.

We are looking for someone with more than 7 years of experience in training.

Job Responsibilities:

Training

- Design and deliver training modules on communication, leadership, teamwork, adaptability, emotional intelligence, and more.

- Assess individual skill gaps and provide tailored development plans.

Pre-Process Training

- Collaborate with process owners to understand workflows, standards, and expected outcomes.

- Train new hires on foundational concepts, company policies, compliance, and role-specific knowledge.

Induction Programs

- Lead end-to-end onboarding sessions for new employees.

- Introduce company culture, mission, vision, and values.

- Ensure smooth assimilation of new hires into their teams and functions.

Training Design & Delivery

- Create engaging and interactive content using modern learning tools.

- Use varied learning formats (workshops, online modules, simulations, etc.) to maximize effectiveness.

Evaluation & Reporting

- Track progress and learning outcomes using training metrics.

- Gather feedback to continuously improve training material and approach.

Required Skills and Qualification:

- Any graduate/post graduate candidates.

- More than 7 years of relevant experience in skills training.