Lead - Artificial Intelligence & Digital Transformation - FMCG

AI and Digital Transformational Lead - FMCG - Pune

Description:

Key Responsibilities:

Leadership and Strategy:

- Lead and mentor a team of digital business partners.

- Align digital and AI initiatives with organizational goals.

Digital and AI Transformation:

- Drive digital and AI transformation initiatives to enhance business processes and customer engagement.

- Ensure the successful implementation and commercialization of digital and AI solutions.

Customer Experience:

- Ensure consistency and quality of customer experience across all digital channels.

- Optimize the customer journey and enhance engagement through digital platforms.

Innovation and Ecosystem Partnerships:

- Build and maintain strategic partnerships with key stakeholders and technology providers.

- Stay abreast of the latest trends and technologies in digital and AI.

Performance Measurement and Optimization:

- Promote the adoption of innovative solutions to drive business growth.

- Define and monitor metrics to evaluate the success of digital and AI programs.

Talent Development:

- Grow and elevate the capabilities of the digital transformation team.

- Oversee the acquisition of critical talent to develop a best-in-class digital unit.

Qualifications:

- Masters or Ph.D. in Data Science, Computer Science, IT, Business Administration, or related field.

- 12+ years in digital transformation or AI, with 5+ years in leadership.

- Deep knowledge of AI, data platforms, and cloud ecosystems.

- Proven success in leading digital initiatives.