- Collaborate with stakeholders to elicit, analyze, and validate business and functional requirements.

- Create detailed documentation such as Business Requirements Documents (BRDs), Functional Specifications, and User Stories.

Solution Design & Technical Mapping:

- Analyze business processes and recommend technology-driven solutions.

- Work with solution architects and developers to translate business requirements into technical deliverables.

- Demonstrate strong understanding of APIs, microservices, and system integration.

Project Management:

- Plan, execute, and monitor project timelines, resource allocation, and deliverables to ensure successful implementation.

- Maintain project documentation, status reports, and communicate effectively with internal and external stakeholders.

- Proactively manage risks, issues, and changes in project scope.

Client Interaction & Stakeholder Management:

- Lead client meetings, workshops, and product demonstrations.

- Act as the primary point of contact for client communications during project execution.

- Handle client expectations, gather feedback, and ensure client satisfaction.

Documentation & Process Improvement:

- Prepare clear, structured, and accessible documents using tools like Lucidchart, Draw.io, or Visio.

- Identify process gaps and suggest improvements to enhance operational efficiency.

CRM & Sales Support:

- Use CRM systems to manage leads, track client engagement, and support sales with technical inputs.

- Assist sales teams in preparing proposals, product pitches, and solution presentations.

Agile Methodology & Tools:

- Work within Agile frameworks using tools like JIRA, Confluence, and Trello.

- Participate in sprint planning, backlog grooming, and retrospective meetings.

Person Specification and Qualifications:

- BE (computer science, Computer, IT), BCA, MCA, BSC, MSC (IT), BBA (Marketing), MBA (Marketing) or equivalent pass out can apply.

- Minimum of 2 to 3 years of experience with Business Analyst with It service and product base experience can be considered.

- Strong problem-solving abilities with a keen attention to detail and the ability to troubleshoot advanced technical issues.

- Ability to handle direct client communication and manage relationships.

- Excellent communication skills and a team-oriented mindset.

- Immediate joiner will be preferable.

- Gujarat State level candidate will be preferable.

- Experience working as a Business Analyst on mobile and/or web applications.

- Hands-on experience in project coordination or project management.

- Familiarity with Agile methodologies and wireframing/prototyping tools.

- Exposure to APIs, technical documentation, microservices, and system workflows.

- Experience using diagramming tools like Lucidchart, Draw.io, or Visio.

- Proficient in writing user stories and documenting business requirements.

- Familiarity with Agile methodologies and tools such as JIRA and Confluence.

Plus Points (Nice-to-Have):

- Excellent Communication Skills Written and verbal.

- Ability to handle Direct Client communication, Client Handling, Client Management, Can be able to close the deal independently.

- Strong Problem Solving Skills.

- Requirement gathering & Analysis.

- Ability to gather, analyst, and document business, functional, and technical requirements from stakeholders.

- Technical Understanding of It related software's like APIs, Jira.

- Familiarities with Agile Methodologies & Wireframing & Prototyping.

- Experience with ERP/CRM systems (e.g., SAP, Hands-on experience with Oracle, or Salesforce.

- Independent client handling and proposal closing capabilities.

- Experience conducting client training and knowledge transfer.

- Emotional intelligence and adaptability in fast-paced environments.