L'Oreal - Key Account Manager - eCommerce

Key Account Manager - eCommerce - Flipkart

Job Description:

- Deliver annual sales growth, shares, P&L for owned categories/brands

- Builds and owns customer strategy for categories/brands owned and growth roadmap for customer

- Help in forming and negotiating annual joint Business Plans with Ecommerce partners - co-crate plans, determine KPIs and Goals to achieve for each Ecommerce partner

- Drive consumer acquisition, retention and growth for owned categories/brands on platform by managing lower and mid funnel assets while working with Digital teams to influence the right upper funnel assets in tandem

- Manage promotional budgets and plan with right optimization to deliver conversion

- Own the activation calendar for the platform and leverage it to drive consumer objectives

- Own the Business Planning process leading to demand forecasting to ensure forecasting accuracy

- Prepare and present products proposals to future and current Ecommerce partners

- Handle specific sales events thanks to collected information from marketing department to enhance brand's visibility and improve sales performance

- Analyze and interpret Ecommerce partner's sales report to identify strengths, weaknesses and business opportunities

Key Competencies:

- Shopper and consumer centricity

- Analytical skills to drive insight from data

- Develops Business Operations, Enhance Selling and Category Development

- Good communication and presentation skills, Build Selling Propositions and Negotiate

- Masters Ecommerce Consumer Journey and Digital levers

- Good understanding of Ecommerce systems and processes

- Monitor Sell-in and Sell-out excellence

Key Relationships:

- Customer Team Buyers and Merchandising/Marketing;

- Other E-KAMs and Group Heads, Online Brand managers;

- Brand Managers, Digital, Sales Development;

- Supply Chain, Finance Controlling.

Physical Demands (e.g. % travel): Travel will be need based

Education: MBA