- For 115 years, L'Oreal, the world's leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability. With our broad portfolio of 37 international brands and ambitious sustainability commitments in our L'Oreal for the Future programme, we offer each and every person around the world the best in terms of quality, efficacy, safety, sincerity and responsibility, while celebrating beauty in its infinite plurality.

- With more than 90,000 committed employees, a balanced geographical footprint and sales across all distribution networks (ecommerce, mass market, department stores, pharmacies, perfumeries, hair salons, branded and travel retail), in 2024 the Group generated sales amounting to 43.48 billion euros. With 21 research centers across 13 countries around the world and a dedicated Research and Innovation team of over 4,000 scientists and 8,000 Digital talents, L'Oreal is focused on inventing the future of beauty and becoming a Beauty Tech powerhouse.

- Present in India since 1994, L'Oreal India is a 100% subsidiary of L'Oreal S.A. Today, L'Oreal India is present on all distribution channels with 26 brands, available in consumer channels (L'Oreal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L'Oreal Professionnel, Matrix, Krastase, Redken); in selective distribution (Kiehl's, Lancme, Yves Saint Laurent), CeraVe in pharmacies and drugstores, and perfumes and make-up sold through L'Oreal International Distribution (Armani, Prada, Valentino, Ralph Lauren, Diesel, Victor & Rolf, Mugler, Azzaro, Maison Margiela, Cacharel, Guy Laroche, Urban Decay, Paloma Picasso, Youth To The People).

- L'Oreal India employs more than 1,800 people in its offices in Mumbai, four regional offices, two production plants in Chakan (Maharashtra) and Baddi (Himachal Pradesh), and Research and Innovation centers in Mumbai (Maharashtra) and Bengaluru (Karnataka).

- In India, L'Oreal's Corporate Social Responsibility (CSR) initiatives are built around three pillars: empowerment, environment and education. Our efforts are aimed at improving the condition of marginalized communities, empowering women, and fostering sustainable development. In addition to the group's CSR commitments, L'Oreal's brands (L'Oreal Paris, Garnier, Maybelline New York, Krastase, Matrix, L'Oreal Professionnel) are also leading community impact initiatives in India.

Job title: Head of E-Com _ Quick Commerce and New Biz E-Com Head

Reports to : Multi-Div E-Commerce GM

Works with : Multi-Div E-Commerce Team, Division E-Commerce Heads, Brand GMs, Country CDMO

Scope of Work:

- Identifying and pioneering the strategic vision and roadmap for New E-Com business models -including quick commerce - to address growth reservoirs for Divisions and Brands that will unlock new potentials for sustainable E-Commerce growth, market share, and profitability across divisions.

- Frame & Leadership:- Build a comprehensive frame and strategic country roadmap for Quick Commerce and New Business Models and proactively identify further new business opportunities.

- Customer Partnership: Manage and expand relationships with existing partners and lead top-to-top negotiations. Build strong, collaborative relationships with new partners to unlock mutual growth opportunities and pioneer new e-commerce initiatives across all divisions.

- Business Growth: Work in close cooperation with the Division e-commerce teams for activation and revenue growth management by seizing and identifying new trends, test and learn, and executing impactful e-commerce campaigns.

- Enablement: Lead internal and external stakeholders to build and adapt tools, systems, reports and ways of working (IT, OPS, Data etc.) that will ensure operational efficiency and business growth.

- Strategic business leader with a deep understanding of the digital retail ecosystem.

- Strong knowledge of all aspects of the Quick Commerce and New business models.

- Proven ability to build and execute growth strategies and foster high-level customer relationships.

- Commercial Leader / Platform Expert / Tribe Coordinator

Key responsibilities:

- Beyond a commercial leader, this is about driving partnership through a One Loreal story and being an expert in the platform across all elements from business to content to activation

- In quickcommerce - take us and keep us at the leading edge of this space - both from a consumer POV, commercial partnership and operations

- Investigate new business models - new partners + social/creator/affiliate commerce

- Define pilot opportunities and business case, ensuring all divisions learn quickly

- Support testing to scale - and manage profitability and investment

- Lead the relationship with new partners in QuickComm but also new business models

- Lead and organise tribe across the whole business around the client(s)

- Coordinate all reporting and analytics - both business KPIs, but also market, PDP integrity and activations, + competition, from P&L to operational metrics.

- Consolidate and manage JBP process, planning, business reviews

- Connect with resources in Multi-Div CDMO team for expertise on content, media, data and activations

- Coordinate with supply chain and operations around forecasting + S&OP

- Coordinate all Multi-Div activations

- Be the go-to expert for everything related to the platform, share knowledge and upskill all business teams.

- Work with relevant, local, regional and global teams on deploying OA ecomm tech for client(s)

Has strong expertise in:

- E-Commerce Strategy

- Account Management

- Revenue Growth Management

- E-Commerce Analytics & Performance

- Channel & Customer Activation