L'Oreal - Manager - Data Analytics - eCommerce

Job Description: Manager E-Commerce Data Analytics

Location: Mumbai Head Office

We are seeking a dynamic professional to join our E-Commerce Planning (Consumer Products) team. This role is pivotal in driving analytics, strategy, promotional budget management, and growth initiatives for L'Oral's e-commerce business in India.

Key Responsibilities:

- E-Commerce Analytics & Data Management: Own and manage all aspects of e-commerce analytics and data, delivering actionable insights to guide business decisions.

- Budget Management: Oversee and control promotional budgets for the e-commerce channel, collaborating closely with commercial and finance teams.

- Process Leadership: Anchor internal cross-functional meetings and ensure seamless information flow across stakeholders.

- Strategic Growth Projects: Lead and execute initiatives to accelerate e-commerce growth, including AI-driven promotional tools, SKU optimization, and real-time offtake dashboards.

- Global Collaboration: Partner with L'Oral's global teams to implement transformation initiatives and adapt best practices for the Indian market.

- Agency Management: Manage external agencies supporting e-commerce operations and dashboards, ensuring alignment with L'Oral's standards.

Key Stakeholders:

- E-Commerce Planning Team

- Key Account Managers

- Channel Head

C1 - Internal use:

- Business Control

- Supply Chain

- Brand Teams

- Centre of Excellence CDMO

- Revenue Growth Management Team

- Transformation Team

- External Agencies

Core Competencies:

- Analytical Expertise: Advanced proficiency in MS Excel and Power BI; ability to translate data into actionable recommendations.

- Strong Communication: Excellent verbal and written skills to coordinate and lead meetings effectively.

- Influence Without Authority: Build consensus and drive solutions through stakeholder engagement.

- Continuous Improvement: Proactively identify opportunities to enhance efficiency and effectiveness.

Requirements:

- MBA with 2+ years of experience, preferably in e-commerce or analytics-driven roles.

- Proven ability to interpret and leverage data for business growth.

- Project management experience is an advantage.

- Strategic thinker with a vision for scaling e-commerce in India.

- Familiarity with e-commerce operations and ways of working is preferred.

- Self-motivated, results-driven, and skilled at influencing cross-functional teams.

Reporting Structure:

- Reports to: Head of E-Commerce Planning

- Dotted-line Support: MIS Resource

Additional Information:

- Location: Mumbai Head Office

- Travel: Not required