Kuvera Reviews by Employees

- We are seeking a Senior Operations manager to lead and manage the Mid-Ops team. - The ideal candidate will oversee day-to-day operations with a strong focus on delivery excellence. Key responsibilities include: - Leading and managing the Mid-Ops team, ensuring seamless day-to-day operations with a focus on high-quality delivery. - Coordinating with BSE, AMCs, RTAs, and FD Issuers to resolve queries efficiently and in a timely manner. - Handling L2 level client escalations, collaborating with internal teams and third parties to resolve issues from start to finish. - Ensuring a zero-defect approach in client servicing and operations management, guaranteeing a smooth client experience. - Driving continuous improvement and automation initiatives, leveraging technology to optimize operational efficiency. - Developing and implementing Standard Operating Procedures (SOPs) for operational processes, ensuring adherence to policies. - Assisting the team in creating templates for effective client communication in various forms (oral, written, etc. - Facilitating team-building activities, including hiring, training, and conducting inductions for new team members. - Collaborating with product teams to design and conceptualize new features, offering strategic inputs and feedback to Product & Tech teams for new business and product launches. - Managing internal, external, and regulatory inspections, ensuring compliance with all operational requirements, and maintaining necessary business dashboards. - Identifying training and process gaps, conducting performance appraisals for the Mid-Ops team, and creating personalized career roadmaps for each team member. Requirements: - 5-7 years of experience in the Fintech or Financial sector (preferably in AMC/Mutual Fund background). - Post Graduate/Graduate degree (preferably in Finance). - Strong understanding of financial products. - Excellent communication skills (both verbal and written). - Ability to review and understand product and process documentation. - Strong people management skills. Benefits: - Attractive compensation package. - Sponsored training for certification exams (NISM). - Fast-track career growth opportunities for candidates with exceptional performance. - Group Health Insurance coverage

Mumbai

Kuvera - Senior Manager - Operations 

Job Description for Kuvera - Senior Manager - Operations  in Kuvera.in in  Mumbai for (5-7) years of experience. Apply Now!