Position: Strategic Consultant - Enterprise Growth & Profitability (Jewellery Retail | Family-Owned Business | Full-Time)

Reporting To:Managing Director / Promoter

Role Type:Full-Time | Strategic Leadership Role

Role Summary:

We are seeking a high-caliber Strategic Consultant to work directly with the promoter in shaping and driving the company's enterprise-level growth, profitability, and long-term value creation strategy.

This role will focus on defining and institutionalizing macro strategies across:

- Revenue expansion

- Sustainable profitability

- Margin enhancement

- Customer retention & lifetime value

- Capital efficiency

- Business scalability

The role is strategic in nature, with accountability for translating vision into structured plans and measurable business outcomes.

Core Mandate:

To design, align, and drive strategies that improve:

- Top-line Growth

- Bottom-line Profitability

- Customer Lifetime Value

- Operational & Capital Efficiency

- Long-term Enterprise Valuation

Key Responsibilities:

1. Enterprise Growth Strategy:

- Define a 3-5 year revenue growth roadmap.

Identify scalable growth engines across:

- New markets / store expansion

- Product category expansion

- Premiumization strategies

- Channel diversification

- Develop clear growth hypotheses and investment priorities.

2. Profitability & Margin Strategy:

- Establish a structured profitability improvement roadmap.

Improve:

- Gross margins

- Contribution margins

- EBITDA performance

- Align pricing, product mix, discounting strategy, and cost structure with long-term margin goals.

- Build a sustainable margin discipline framework across the organization.

3. Customer Retention & Lifetime Value Strategy:

- Develop a long-term customer retention framework.

Improve:

- Repeat purchase rate

- Average transaction value

- Customer lifetime value

- Institutionalize CRM and data-led engagement at a strategic level.

- Create differentiated positioning to drive loyalty in a competitive jewellery market.

4. Revenue Quality & Mix Optimization:

- Shift focus from volume-only growth to high-quality revenue growth.

- Optimize revenue mix across:

- Gold vs diamond vs high-margin categories

- Bridal vs occasion vs everyday wear

- Align growth initiatives with margin sustainability.

5. Capital Efficiency & Business Scalability:

- Improve capital productivity (inventory efficiency, asset utilization).

- Ensure growth initiatives are financially viable and scalable.

- Support investment decisions with structured ROI frameworks.

6. Strategic Governance & Execution Alignment:

- Convert enterprise strategy into:

- Clear annual business priorities

- Strategic KPIs

- Review frameworks

- Work with leadership to ensure alignment and accountability.

- Periodically review progress and recalibrate strategy as needed.

Key Deliverables (Outcome-Oriented):

Within 12-24 months, the role is expected to drive:

- Measurable improvement in EBITDA margins

- Sustained revenue growth above industry benchmarks

- Increase in customer repeat rate & lifetime value

- Clear category-wise profitability visibility

- Stronger alignment between growth and capital efficiency

- Institutionalized strategic planning and review mechanisms

Key KPI's:

- Revenue growth rate

- Same-store growth

- Gross & EBITDA margin expansion

- Customer retention %

- Customer lifetime value growth

- Inventory productivity

- Return on capital employed (ROCE)

Ideal Candidate Profile:

- 10-15+ years in strategy, growth consulting, or business leadership

- Experience in retail, jewellery, luxury, or consumer-driven businesses