Work Location: Bangalore

Experience: 2-3 Years

Department: Cross Sell

About KreditBee:

KreditBee is one of India's leading digital lending platforms, offering a wide range of financial products to millions of customers. We are expanding our LAP business and are looking for a dynamic professional to drive cross-sell initiatives within our existing customer base.

Role Overview:

We are seeking a Business Manager for the LAP X-Sell team who will be responsible for driving Loan Against Property cross-sell opportunities among existing KreditBee customers. The role requires strong coordination with internal stakeholders, sales teams, and branch operations to ensure seamless execution from lead generation to disbursement.

Key Responsibilities:

1. Cross-Sell & Funnel Management

- Target existing KreditBee customers for LAP product offerings.

- Drive customer engagement and improve conversion rates.

- Collaborate with Tech and Product teams for journey enhancements and funnel optimization.

- Manage tele-sales and document collection teams to ensure lead generation and login conversions.

2. Branch & Processing Coordination

- Coordinate with LAP branches and Head Office for timely processing of logins.

- Track approval and disbursement status to ensure minimal TAT.

- Resolve operational bottlenecks in collaboration with branch teams.

3. MIS & Performance Reporting

- Prepare and manage detailed MIS reports for weekly/monthly management reviews.

- Track funnel metrics, productivity, and performance.

- Provide insights and recommendations to improve cross-sell efficiency.

Desired Candidate Profile:

- 6 to 7 years of experience in the lending ecosystem (preferably LAP / secured loans).

- Experience in sales operations or business management roles.

- MBA from Tier B schools preferred.

- Strong analytical skills and comfort working with numbers.

- Excellent communication and stakeholder management skills.

- Proficiency in MS Excel and reporting tools.

- Candidates from South India preferred; Kannada-speaking candidates will have an advantage due to extensive coordination with South-based branches.

Disclaimer:

This job description is intended to outline the general nature and key responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. The responsibilities and qualifications described may be subject to change, and other duties may be assigned as needed. Employment is at-will, meaning the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice.

Data Utilization Disclaimer:

By applying for this position, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.