Kotak Mahindra Bank - Manager - Key Relationships

Role - Manager - Key Relationships-GCC (Deputy Vice President Grade)

Job Role :

- Market Research & Client Identification:

- Conduct market research to identify potential GCC clients and key decision-makers within these organizations. Build a network of connections to initiate and develop relationships with prospective corporate clients. Expand the client coverage by onboarding new GCCs and enhance banks market share.

- Relationship Development: Develop and maintain strategic relationships with HR, finance, and procurement teams of targeted GCC clients, positioning the bank as a trusted partner for payroll and employee banking solutions.

- Client Onboarding & Engagement: Lead the onboarding process for new GCC clients, ensuring a smooth transition and high-quality client experience. Regularly engage with clients to understand their banking needs and liaison with product, proposition and fulfilment teams to provide tailored solutions.

- Generating Revenue and Increasing Wallet Share: Create opportunities with GCCs to cross sell and upsell banks products and services with the specific focus on wallet share expansion

- Solution Design: Collaborate with product and proposition teams to develop and present customized solutions, including salary accounts, benefits, and exclusive banking products that meet the needs of GCC employees.

- Client Issue Resolution: Manage any issues or challenges faced by strategic stakeholders, working closely with fulfilment teams to ensure quick and effective resolutions.

- Reporting & Performance Analysis: Track performance metrics, prepare reports on new client acquisition, engagement levels, and revenue contribution, and analyze data to refine strategies