Kotak Life Insurance - Assistant Vice President - Policy Servicing

Position: Assistant Vice President

Department: Policy Servicing, Operations

Office Location: Goregaon East, IT Park

Key Responsibilities

- Maintaining Payouts TAT with accuracy

- Driving critical & Strategic projects - Cost projects , Unclaimed drive with DC %, NPS drive

- Monitoring controls on Outsourcing of PS activities etc

- Handling IT projects, Data patch, system set up - CRM system

- Quality controls with risk Management

- Customer experience journey

- Valuable Individual contribution

Work Experience: 8+ Years

Education: Graduate or Post Graduate