KONE Elevator - Assistant Manager - Modernization Sales

- Proactively develops and creates customer relationships in his/her area of responsibility.

- Is accountable for developing KONE position in his/her customer base or market area.

- Creates and communicates leads and sales opportunities for entire KONE sales team (e. cross-selling).

- Ensures customer satisfaction and solving complaints with the rest of the KONE team.

-Documents the customer and contact information, maintains customer data.

- Promotes asset management plans with customers to support budgeting. Sell.

- Proactively generates opportunities from existing customer base.

- Collaborates with maintenance team for leads (maintenance technicians).

- Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets.

- Follows up leads from campaigns.

- Is accountable for finding customer needs and that KONE's solution matches with the needs.

- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority.

- Validates that the contents of the contract are in line with the negotiation process outcome.

- Maintains full information of opportunities, tasks and visits, keeps sales funnel data up to date.

- Responsible for timely and accurate reporting in CRM.

- Responsible for gathering relevant information about market and competitors from the field.

-Supports the finance function in money collection.

- Is responsible for the account over the entire sell process.

- Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities).

- Is accountable for the project/order until Order Booking.

-Drives execution of her/his individual sales plan.

- Minimum 3+ years' experience in Modernization / Retrofit Sales with BE/relevant technical education.