About KodeKloud:

KodeKloud is a fast-growing EdTech SaaS company dedicated to transforming the way businesses and individuals upskill in DevOps, Cloud Computing, and AI through hands-on, real-world labs.

Trusted by over 1.5 million users worldwide and ranked #4 on the Straits Times list of fastest growing companies in 2024, KodeKloud champions a remote-first workforce, allowing team members to work from anywhere. We are passionate about creating a culture of learning, collaboration, and growth.

Role Overview:

Were hiring a detail-oriented Email & Campaign Ops Specialist to own the end-to-end execution of KodeKlouds email and lifecycle campaigns. This role suits a hands-on operator who lives in the details - someone who can take a campaign from brief to build, QA, scheduling, send, and post-send analysis without a step slipping, while keeping deliverability and engagement consistently healthy.

Key Responsibilities:

- Own lifecycle marketing end to end across channels (email, push, web push, in-app, automations): strategy, roadmap, build, QA, scheduling, send, and post-send analysis across onboarding, activation, nurture, retention, promotional, and product journeys.

- Treat lifecycle as a growth lever. Set the goals, build the journeys, and drive measurable gains in activation, engagement, and retention.

- Build and manage campaigns and automation in platforms such as MoEngage, CleverTap, HubSpot, or similar, including segmentation, list management, templates, and triggered workflows.

- Own the experimentation engine. Design and run A/B tests across channels, messaging, timing, CTAs, and segments, and turn results into repeatable playbooks.

- Own the lifecycle calendar and ship on time and error-free across time zones by coordinating assets, copy, and approvals ahead of every send.

- Build and maintain automated drip, lifecycle, and triggered journeys that move users from signup to activation and retention.

- Protect and grow engagement by monitoring the metrics that matter across channels and optimizing toward healthy benchmarks.

- QA every send for rendering across clients and devices, working links, correct personalization tokens, and accurate segmentation before it goes out.

- Partner with content, product, and marketing to shape messaging, offers, and the calendar, and report performance through clear dashboards with insights and recommendations.

Experience & Skills:

- 2 to 3 years in growth, lifecycle, email, or campaign marketing, with hands-on ownership of execution and a track record of moving metrics.

- Practical, hands-on experience with MoEngage, CleverTap, HubSpot, or similar lifecycle, marketing-automation, or CRM platforms.

- Strong grasp of the funnel and the metrics that matter: activation, retention, open and click rates, and channel engagement, and a record of improving them.

- Experience with audience segmentation, list management, and building automation, drip, and triggered journeys across channels.

- A structured, experiment-led approach to optimization, with real A/B testing experience.

- An analytical mindset and comfort turning campaign data into clear reporting and decisions.

- Sharp attention to detail and strong QA discipline, with the ability to run multiple campaigns to deadline without errors.

- Experience marketing to engineers, DevOps, Cloud, AI, or technical upskilling audiences is a strong bonus.

What Success Looks Like:

- Activation, engagement, and retention trend upward, driven by lifecycle and experimentation.

- Campaigns ship on time and error-free across a busy, varied calendar.

- Automated journeys reliably move users from signup toward activation and retention.

- Decisions are grounded in testing and data, with insights feeding stronger future sends.

Why Join KodeKloud:

- 100% remote culture work from anywhere, anytime.

- Be part of a mission-driven company helping millions upskill in DevOps, Cloud, and AI through hands-on learning.

- Opportunity to shape the voice of a fast-growing global brand.

- Collaborative, fast-paced, and creative work environment.