Kissflow - Revenue Operations Specialist

Description:

- Lead the overall RevOps strategy across the funnelMarketing, Sales, and Customer Success

- Own the GTM systems and tools stack (CRM, automation tools, reporting platforms)

- Drive funnel visibility and reportingensure the right KPIs are defined, measured, and acted upon

- Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.)

- Partner with functional heads to align on metrics, data definitions, and operational workflows

- Oversee the implementation and governance of CRM best practices and data hygiene

- Identify gaps and implement automation or process improvements to scale operations

Professional Competencies:

- Strong understanding of B2B SaaS revenue models and funnel dynamics

- Ability to think holistically while also diving deep into operational details

- Excellent problem-solving and analytical capabilities; comfortable working with data

- Strong cross-functional communication and stakeholder management skills

- Self-starter who thrives in a fast-paced and ambiguous environment

- Passion for operational excellence and continuous improvement

Professional Skills & Qualifications:

- 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations

- Proven experience leading cross-functional RevOps initiatives end-to-end

- Deep expertise with CRM systems (preferably Hubspot)

- Strong knowledge of lead-to-cash processes and funnel metrics

- Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau

- Strong command of Excel/Google Sheets

- Demonstrated ability to design and implement scalable processes and systems

- Experience working directly with leadership teams, providing data-driven insights and recommendations