Kissflow - Principal Solutions Consultant

Description:

Required Skills:

Technical Skills:

- Low-Code/No-Code Platforms Expertise: Deep understanding of low-code/no-code platforms, with experience in designing and implementing complex solutions.

- Technical Architecture: Ability to design optimized architectures, integrating low-code platforms with enterprise systems and third-party applications.

- Systems Integration: Proven experience with system and application integration, including REST APIs, JSON, and integration connectors for seamless data flow.

- Data Architecture & Security: Strong knowledge of data models, database concepts, data governance, and security best practices.

- Cloud and SaaS Proficiency: Hands-on experience with cloud platforms and SaaS solutions, ensuring reliability, scalability, and performance.

- Coding Experience: Proficiency in Python and Lambda functions for customizations and technical integrations.

- Workflow Automation: Expertise in automating processes using Power Automate, Google App Scripts, business rules, and workflow rules.

- API Management: Skilled in managing SOAP, REST APIs, and web services to support system interoperability and integration.

- Advanced Excel: Strong knowledge of Excel formulas for data analysis and solution design.

- Integration Technologies: Experience with Enterprise Service Bus (ESB) and cloud connectors for integrating disparate systems.

Functional Skills:

- Requirements Gathering and Analysis: Skilled in gathering, analyzing, and translating customer business requirements into actionable, technically sound solutions.

- Solution Design & Customization: Ability to craft solutions using low-code tools, tailoring them to meet specific customer needs and technical constraints.

- Problem-Solving: Strong analytical skills for identifying and resolving complex technical challenges, optimizing solutions for customer success.

- Aptitude for Deeper Product Knowledge: High ability to quickly acquire in-depth knowledge of products and solutions, ensuring effective customer engagements.

- Documentation: Proficiency in creating comprehensive documentation for technical solutions, workflows, and user manuals to support implementation and ongoing maintenance.

Customer Engagement Skills:

- Stakeholder Influence & Management: Strong interpersonal skills to manage relationships with senior executives and key stakeholders, ensuring alignment and satisfaction.

- Consultative Selling: Ability to influence customer decisions by providing expert guidance on solution options, aligning proposals with their business goals.

- Customer Success Leadership: Focus on ensuring long-term customer success by delivering impactful solutions and identifying future opportunities for growth.

Project Delivery Ownership Skills:

- End-to-End Project Leadership: Ownership of the full project lifecycle from requirements gathering to solution delivery and post-deployment support.

- Project Management Methodologies: Proficiency in Agile, Scrum, or Waterfall methodologies, ensuring timely and quality project delivery.

- Multi-tasking and Prioritization: Ability to manage multiple tasks simultaneously, prioritizing effectively to meet project deadlines and customer needs.

- Scope & Budget Control: Expertise in managing project scope, timelines, and budgets to ensure on-time, within-budget delivery with maximum value to customers.