KhataBook - Growth Program Manager - Lending

Your role:

As a Growth Program Manager - Lending, you will own key programs and growth initiatives for Khatabook's lending products-from strategy and experimentation to execution and scale. You will work cross-functionally with Product, Risk, Data, Marketing and Operations to design growth playbooks, improve funnel conversion, and drive responsible portfolio expansion. You will measure, learn, and iterate quickly in a high-growth fintech environment.

What would you do at Khatabook?

- Own and drive end-to-end growth programs to onboard new borrowers and increase active loan origination across Khatabook's lending products.

- Build clear program roadmaps with defined KPIs, managing initiatives from planning and execution through measurement and continuous optimization.

- Partner closely with Marketing and Performance teams to design acquisition funnels, channels, and campaigns that scale responsibly.

- Work with Product and Operations to improve customer journeys across onboarding, approvals, disbursements, and repayments.

- Collaborate cross-functionally with Product, Engineering, Risk, and Analytics to run growth experiments, translate learnings into scalable processes, and influence product and operational improvements.

- Present growth insights, experiment results, and recommendations to senior leadership, aligning stakeholders around priorities and impact.

- Analyze user and loan funnel metrics to identify conversion opportunities while optimizing for portfolio quality.

- Design and execute A/B tests and experiments, using data to continuously refine growth levers and program effectiveness.

- Track program performance through dashboards and regular business reviews to ensure visibility and accountability.

- Partner with Risk and Credit teams to balance growth with strong lending quality, compliance, and customer experience-ensuring all initiatives support sustainable portfolio expansion.

What are we looking for?

- Experience: 3-6+ years experience in growth, program management, product operations or strategy-preferably in fintech, lending, financial services or high-growth tech environments.

- Strong analytical mindset with ability to translate data into actionable recommendations.

- Experience running growth experiments, funnel optimization and cross-functional projects.

- Comfortable working with quantitative data and tools (SQL/Excel/dashboards).

- Excellent communication skills with ability to influence stakeholders and drive execution.

- Self-starter attitude with strong ownership and bias for action.

Preferred (Nice-to-Have)

- Understanding of lending product cycles, credit risk and customer segmentation.

- Experience in digital lending or fintech product growth with MBA or equivalent advanced degree.