Key Accounts Manager - Modern Trade - FMCG

Key Responsibilities:

Account Management

- Develop and maintain strong relationships with buyers and category managers in key modern trade chains.

- Act as the main point of contact for all account-related activities, ensuring excellent client service.

Sales & Revenue

- Achieve monthly, quarterly, and annual sales targets for assigned accounts.

- Monitor sales performance, analyze trends, and identify growth opportunities.

- Implement and track in-store visibility and promotions to drive sell-out.

Commercial Operations

- Negotiate trading terms, margins, and listing fees with accounts.

- Ensure timely collections and manage account-level receivables and credit notes.

- Collaborate with internal teams to manage forecasting, supply chain, and logistics.

Team Coordination

- Work closely with merchandising, supply chain, and marketing teams to ensure account needs are met.

- Guide and support field sales and promoter teams in execution at store level.

Reporting & Analysis

- Maintain accurate records of sales, forecasts, market trends, and competitor activity.

- Provide weekly/monthly reports to leadership with insights and action plans.