Key Accounts Manager - eCommerce

About:

- Manage inventory, handover TAT, weekly offers/discounts, promotional strategies, and actionable insights from weekly competition analysis

- Manages relationships, JBP, P&L for respective marketplaces.

- SPOC for all business, finance, supply chain, operations, customer support, etc. functions for the partner attached to them.

- Own negotiation for sales, TOT, new launches, exclusives, etc.

- Track profitability & market share through efficient portfolio & pricing strategy.

- Understand the Key Business Drivers for their marketplace and manage channel forecasts

- Collaboration with internal as well as external stakeholders to achieve the desired share in each category

- Own cataloguing, listing quality, search, brand marketing on the platform, etc to maintain a healthy business on platform

- Track all competition activities on the platform & address them wherever needed.

- Identify product, service, customer or marketplace issues, and resolve them accordingly