Position : Key Account Manager.
Experience : 8+ Years.
Company Indian MNC.
Location :Pune ( Chakan ).
Job Type: Permanent Role on Direct Payroll.
Job Description :
Key Responsibilities:
Customer Engagement & Relationship Management:
- Map customer organization and all products within the domain.
- Execute customer relationship management strategies as per plan.
- Handle customer/internal escalations and ensure timely resolution.
- Influence and inspire internal teams to achieve customer-specific goals.
Market & Customer Strategy:
- Develop and execute strategies to win new business and achieve profitable growth.
- Map key customer vitals including potential, competition, and future models.
- Monitor customer technology trends and define product strategy.
- Lead pre-selling activities like technical seminars and innovation events.
- Drive system-level sales for all products with assigned customers.
Profitable Business Growth:
- Increase share of business, contribution, and kit value for all products.
- Conduct pre-selling activities, technology presentations, and commercial negotiations.
- Capture RFQ-specific insights, including competitor information, target pricing, and customer expectations.
- Participate in customer tech reviews alongside Engineering/R&D teams.
- Manage submission of legal/commercial documents and development progress updates.
- Oversee ECN management, feasibility, and commercial negotiations.
- Ensure regular tooling payment recovery and settlement of pricing claims.
Skills & Competencies:
- Strong negotiation and commercial acumen.
- Excellent communication skills in written and spoken English.
- Ability to manage multi-cultural teams and geographically diverse customers.
- Strategic thinking and result-oriented mindset.
- Awareness of data protection practices.
- Team collaboration, motivation, and influence skills.
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