Key Account Manager - Recruitment Firm

About The Role

- Developing and sustaining solid relationships with clients.

- Addressing and resolving key clients complaints at the earliest.

- Acting as the main point of contact between key clients and internal delivery teams.

- Communicating and collaborating with the demand generation, resource management, and

finance teams to ensure that key clients needs are met.

- Compiling reports on account progress, goals, and forecasts.

- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.

- Reaching out to prospective clients and converting them into customers.

- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Requirements

- 2-3 years of experience in a similar role.

- Extremely data-driven and oriented towards achieving targets on a continuous basis.

- Loves to build rapport and ability to handle multiple clients.

- Proficient in all Microsoft Office applications as well as CRM software.

- Open for flexible work timings as per the target geographies.

- Excellent written and verbal communication skills.