Key Account Manager - HORECA

About Talkar:

Talkar (www.talkar.in) is an AI voice agent built by 4th Orbit Business Solutions. It answers guest calls 24/7 in 10+ languages and connects with WhatsApp, CRM and PMS systems. Hotels, restaurants and banquet venues use it for reservations, booking enquiries and after-hours calls.

The role:

You own Talkar's growth in the hotel and restaurant segment, from first meeting to renewal. You will build the pipeline, run demos, close deals and grow each account after go-live.

What you will do:

- Build pipeline: go after hotels, resorts, restaurant chains and banquet venues, from single properties to hotel groups.

- Sell: meet owners, GMs, F&B heads and group operations leaders. Run demos and close deals on our published plans.

- Handle onboarding: work with the delivery team on setup, PMS and CRM integrations, and go-live.

- Grow accounts: hold regular reviews with live clients, drive renewals and move them to bigger plans. Expand from one property to the whole group.

- Support partners: work with Talkar's commission-based KAM partners on their introductions and meetings.

- Report: keep the CRM current and forecast accurately.

Who you are:

- 10 - 12 years in B2B sales to hotels, ideally selling Property Management Systems or other hotel software (POS, channel managers, booking engines, revenue management).

- You have closed deals directly with property owners and GMs, and you know how buying decisions are made in hotel groups.

- You understand how a hotel runs: the front desk, reservations, banquets and guest communication.

- You can run a confident software demo and talk commercials with owners.

- You have an existing network of hotel decision-makers.

- Your reporting is disciplined, and you sell honestly without over-promising.

Why join:

- A new category for hotels: AI voice agents that do real work, not chatbots.

- You shape the HORECA playbook from the ground up.

- Uncapped incentives on top of your fixed salary.