Key Account Manager - Export Sales - Basmati Rice

Job Description:

The Key Account Manager will be responsible for managing and expanding the companys rice export business across key markets in Asia and Africa. The role involves building strong relationships with international buyers, distributors, and institutional clients, while ensuring competitive pricing, timely supply, and adherence to quality and regulatory standards.

Key Responsibilities:

- Manage and grow key international accounts across assigned Asian and African regions.

- Develop strong partnerships with importers, distributors, wholesalers, and large retail chains.

- Achieve export sales targets (volume & revenue) for rice products (Basmati).

- Identify and onboard new clients in target geographies.

- Analyze market demand, pricing trends, and competitor activity in each country.

- Customize product offerings (variety, packaging, branding) as per regional preferences.

- Coordinate with plant, procurement, and logistics teams for seamless order execution.

- Ensure compliance with international trade regulations, documentation, and quality standards.

- Negotiate contracts, pricing, credit terms, and shipping schedules.

- Monitor payment cycles, collections, and risk exposure across global accounts.

- Handle customer queries, complaints, and quality issues efficiently.

- Participate in international trade fairs and business development activities.