Key Account Manager - eCommerce

Key Responsibilities

- Own and manage the P&L for the assigned channels, ensuring defined targets and margins are consistently achieved & exceeded.

- Develop strategic account plans, negotiate contracts, and nurture long-term relationships with marketplace contacts for business growth.

- Conduct regular sales and financial performance analysis, preparing detailed reports and forecasts to inform strategy.

- Coordinate closely with merchandising, marketing, logistics teams to optimize assortment, inventory, and promotional strategies.

- Implement data-driven business development initiatives for new product launches, improved catalog optimization, and enhanced brand visibility.

- Recommend and execute targeted advertising and organic initiatives to deliver sales goals and grow market share.

- Continuously analyze competitive landscape, customer needs, and market trends to identify expansion opportunities and risk areas.

- Ensure positive customer experience while delivering operational excellence and process improvements.

Qualifications & Skills

- Bachelors or masters degree in business, Marketing, or a related discipline.

- 4-6 years experience in e-commerce account management with direct P&L responsibility.

- Proven track record of relationship management, contract negotiation, and sales growth.

- Expertise in data analysis, sales strategy, CRM platforms, and marketplace operations.

- Strong communication skills; collaborative mindset.

Skills

- eCommerce

- Sales

- PnL management

- Myntra