Role Overview:

To drive business growth and profitability across key e-commerce partners by developing joint business plans, optimizing investments, and ensuring flawless execution of sales and marketing initiatives. The role requires strong collaboration across internal teams and external partners to deliver category leadership and brand visibility.

Desired Candidate Profile:

- 8-10 years of relevant experience, with at least 4+ years of exclusive exposure to Amazon account management.

- Prior experience within the industry preferred, else fashion, lifestyle, or adjacent consumer categories (FMCG (non-Food), personal accessories) preferred.

- Deep understanding of e-commerce levers search marketing, browse marketing, traffic management, pricing, and promotional tools.

- Strong negotiation, analytical, and relationship management skills.

Key Responsibilities:

Business Planning & Delivery:

- Develop and deliver the annual business plan for e-commerce accounts.

- Build and execute detailed quarterly and monthly plans aligned to revenue, margin, and growth objectives.

- Track and report key business metrics including sales, profitability, and working capital.

Strategic & Shopper Planning:

- Partner with Marketing to develop shopper and category marketing programs tailored for e-commerce channels.

- Leverage shopper insights and analytics to optimize product assortment, pricing, and promotions.

- Track competitive activity and translate category insights into actionable product development inputs.

Account Management & Partner Engagement:

- Build strong relationships with category teams and planners at key marketplaces.

- Lead Joint Business Planning (JBP) discussions and ensure timely execution of commitments.

- Collaborate with internal stakeholders (supply chain, marketing, finance) to ensure seamless operations.

- Drive visibility, share of shelf, and conversion across e-commerce platforms.

Financial & Operational Dimensions:

- Deliver revenue and profitability targets for assigned accounts.

- Manage overdues, collections, and ensure disciplined execution of investments.

- Ensure adequate inventory planning and availability in coordination with supply chain.

Required Skillset:

- Demonstrated expertise in managing complex e-commerce accounts with a proven track record of scaling digital sales channels.

- Strong analytical proficiency in interpreting platform-specific dashboards and sales data to forecast demand and refine commercial strategies.

- Exceptional negotiation and stakeholder management skills, with the ability to influence senior-level decision-makers both internally and externally.

- Ability to thrive in a fast-paced, high-pressure environment, maintaining a proactive approach to problem-solving and operational excellence.

- Excellent communication skills with the ability to articulate complex business strategies to diverse teams.

- A postgraduate degree from a premier business school is highly preferred, reflecting a strong foundation in business management and strategic thinking.

- Candidates must be comfortable working in an on-site capacity at our Mumbai office, fostering direct collaboration with the core team.