Key Account Lead - eCommerce & Quick Commerce - Food & Beverages

Key Account Lead - Ecommerce & Quick Commerce - Food & Beverages

Job Description :

Job Title : Key Account Lead - Ecommerce & Quick Commerce (Food & Beverages)

About the Role :

We are looking for an intrapreneurial, growthfocused Key Account Lead to own and scale our Food & Beverages business across leading Ecommerce (Amazon, Flipkart) and Quick Commerce (Swiggy Instamart, Zepto, Blinkit, Flipkart Minutes) platforms.

You will act as the miniCEO for our online channels responsible for P&L, platform strategy, marketing ROI, and seamless execution across listings, promotions, supply chain, and content. This role demands a hustler mindset, high ownership, and the ability to work independently in a fastpaced, marginsensitive category.

Key Responsibilities :

1. Endtoend channel management :

- Manage daily operations on Amazon, Flipkart, Swiggy Instamart, Zepto, Blinkit, and Flipkart Minutes.

- Ensure 100% catalog compliance, inventory availability, and order fulfillment.

2. P&L ownership & growth planning :

- Own the channel P&L revenue, margins, commissions, logistics cost, and marketing spend.

- Build monthly/quarterly growth plans balancing volume, value, and profitability.

3. Platform hygiene & content excellence :

- Maintain rich product content (images, copy, A+ content, videos).

- Drive ratings & reviews manage collection, response, and quality.

- Monitor and fix listing errors, suppression issues, and outofstock risks.

4. Traffic & conversion optimization :

- Use platform analytics to increase product page traffic and CVR.

- Track competitor pricing, offers, and share of search react quickly.

5. Platform marketing & ROI :

- Plan and execute sponsored ads, brand stores, deals, and bundles.

- Optimize for impressions, CTR, ACOS, and RoAS across Amazon, Flipkart, and Qcom apps.

6. Promotion & offer strategy :

- Design platformspecific promotions (lightning deals, BOGO, cashback, combo packs).

- Coordinate with brand and finance for marginsafe offers.

7. Crossfunctional collaboration :

- Work with operations, supply chain, logistics, and brand teams for smooth execution especially dark store readiness for Qcommerce.

- Ensure realtime inventory sync and <60min dispatch ability.

Requirements (MustHaves) :

- Mandatory experience in Ecommerce and/or Quick Commerce account management (Food & Beverages preferred, but not mandatory).

- Proven track record of owning a P&L and driving sustainable growth.

- Handson experience with platform marketing tools Amazon Ads, Flipkart Ads, Swiggy/Zepto promotional dashboards.

- Strong analytical skills ability to derive insights from sales, traffic, and inventory data.

- Excellent stakeholder management internal (brand, ops, logistics) and external (platform category managers).

- Selfstarter attitude comfortable working with minimal handholding.

Good to Have (Added Advantages) :

- Experience with Qcommerce dark store operations.

- Knowledge of search engine optimization (SEO) for ecom listings.

- Prior work in impulse purchase / highvelocity F&B categories (snacks, beverages, staples).

- Exposure to subscription models or repeat purchase levers on Amazon / Flipkart.

What We Offer :

- Opportunity to build and scale a highgrowth online business.

- High visibility and decisionmaking ownership.

- Competitive salary + performance incentives.

- Work with top platforms and a dynamic crossfunctional team.