
Key Responsibilities:
1. End-to-End Delivery Ownership:
- Own the complete delivery lifecycle for consulting and research projects.
- Convert client briefs into structured project plans with timelines and milestones.
- Track progress daily, identify risks early, and ensure timely execution.
- Coordinate across research, analytics, editorial, and consulting teams.
- Ensure alignment with project scope, delivery expectations, and quality standards.
Client Delivery & Communication:
- Serve as the single point of accountability for client communication during execution.
- Conduct structured update calls, clarify expectations, and gather feedback.
- Ensure final deliverables meet client objectives and maintain insight-driven structure.
- Realign teams based on evolving client expectations.
- Maintain strong client relations throughout the delivery cycle.
Team Leadership & Coordination:
- Lead cross-functional teams by allocating tasks and defining priorities.
- Conduct structured quality reviews on team outputs.
- Coach junior team members on problem-solving, structure, clarity, and delivery discipline.
- Resolve operational bottlenecks and maintain team momentum.
Quality Control & Strategic Oversight:
- Own the internal quality assurance process for all client-facing deliverables.
- Ensure reports, documents, and decks reflect client goals and project scope.
- Identify scope deviations early and propose corrective plans.
- Conduct final reviews before client submission.
Internal Collaboration & Process Improvement:
- Work closely with Engagement Managers, Principals, and functional leaders.
- Improve delivery workflows, SOPs, templates, and governance mechanisms.
- Share project learnings and help build organization-wide delivery capability.
- Contribute to standardization and efficiency improvements across consulting delivery.
Qualifications & Skills Required:
Experience:
- 4+ years in consulting, market intelligence, or project management roles.
- Proven track record of leading cross-functional teams in deadline-driven environments.
- Experience owning client delivery and managing complex project workflows.
Technical & Functional Skills:
- Strong project governance and delivery management capability.
- Excellent understanding of consulting workflows and structured output creation.
- Ability to manage multiple projects simultaneously with precision.
- Strong quality orientation and structured problem-solving.
- Excellent written and verbal communication skills.
Soft Skills & Mindset:
- High accountability and ownership from start to finish.
- Startup mindset: initiative, resilience, and adaptability.
- Leadership maturity with strong stakeholder management.
- Ability to maintain clarity, discipline, and structure across teams
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