Kapiva - Key Account Manager - eCommerce - International Business

About the Role

We are seeking a motivated and detail-oriented Key Account Manager (KAM) to join our International Ecommerce Business team. This role is ideal for someone with a strong analytical mindset, proven experience in managing accounts, and a keen understanding of digital commerce. The KAM will be responsible for driving growth, maintaining relationships with key partners, and ensuring flawless execution of business strategies.

Key Responsibilities

- Manage and grow relationships with international ecommerce partners and marketplaces.

- Own end-to-end account management including sales, operations, promotions, and performance tracking.

- Analyze business performance using data-driven insights to identify opportunities and challenges.

- Collaborate with cross-functional teams (marketing, supply chain, operations, finance) to deliver business objectives.

- Monitor competitive landscape and market trends to identify growth opportunities.

- Ensure effective stakeholder management across both internal and external teams.

- Drive operational excellence and support initiatives for category and revenue growth.

Requirements

- 1-2 years of proven experience as a Key Account Manager, preferably in ecommerce.

- Strong analytical skills with the ability to interpret data and make actionable recommendations.

- Proficiency in MS Excel and other analytical tools; comfort with reporting and dashboards.

- Excellent communication and stakeholder management skills.

- Knowledge of quick commerce platforms and dynamics will be a strong advantage.

- Ability to thrive in a fast-paced, dynamic, and international business environment.