Kaizenat - Renewable Sales Manager

Job Title: Renewal Sales Manager Simulation Industry

Key Responsibilities:

- Visit customer locations to strengthen relationships and ensure a high satisfaction level.

- Maintain accurate renewal records and track all activities in the CRM system.

- Collaborate with the Sales team to resolve customer queries and facilitate smooth renewals.

- Prepare and share quotations, following up to ensure timely renewal closures.

- Monitor and maximize customer satisfaction scores through excellent service delivery.

- Identify upsell and cross-sell opportunities to drive additional revenue.

- Report renewal performance metrics and insights to management regularly.

Required Skills & Qualifications:

- Graduate in Business, or any discipline with MBA.

- 3 -5 years of experience in Inside Sales, Customer Success, or Renewal Sales (Software/ SaaS preferred).

- Strong communication skills in English and Hindi (Kannada, Tamil, or Telugu is a plus).

- Basic understanding of software licensing and subscription models.

- Familiarity with CRM tools such as Salesforce or Zoho (preferred).

- Highly organized, target-oriented, and customer-focused with strong relationship-building skills.