Job Description: Product Manager / Senior Product Manager

About the Role

We are looking for a high-ownership Product Manager / Senior Product Manager to join our Product team and own merchant revenue growth and retention, with a special focus on top-paying merchants. This role sits at the intersection of product, revenue, sales, and AI-led innovation, and is critical to building a fair, sustainable, and high-quality lead ecosystem for both users and merchants.

This is not a role for someone who only manages PRDs and ceremonies. We're looking for builders - PMs who think like founders, take products from 0 to 1, and are deeply motivated by impact, growth, and outcomes.

Key Responsibilities

Merchant Revenue & Retention

- Own revenue retention of merchants, especially top-paying and high-value merchants

- Continuously improve lead quality, lead relevance, and lead serving mechanisms to drive higher merchant ROI

- Identify gaps in merchant experience that impact churn, dissatisfaction, or low conversion

- Drive initiatives that improve merchant NPS, renewal rates, and lifetime value

Lead Ecosystem & Growth

- Design and evolve a fair and sustainable lead ecosystem that balances user intent, merchant expectations, and platform monetization

- Identify and execute multiple opportunities to increase lead generation and effective lead serving

- Work on segmentation, prioritization, and allocation strategies to improve conversion efficiency

AI-Led Revenue Initiatives

- Conceptualize and deliver AI-driven products and features to unlock new revenue streams, including Voice AI solutions to improve lead handling, follow-ups, and sales efficiency

Partner closely with Sales, Data, and Engineering to improve:

- Sales productivity

- Conversion efficiency

- Data-driven decision making

Cross-Functional Leadership

- Work closely with Sales, Growth, Data Science, Design, and Engineering teams

- Translate business problems into scalable product solutions with clear success metrics

- Drive execution end-to-end - from discovery and validation to launch, iteration, and scale

What We're Looking For

Must-Have

- Experience as a Product Manager / Senior Product Manager owning revenue-impacting products

- Strong understanding of marketplaces, lead-based businesses, or SaaS revenue models

- Proven ability to build products from 0 to 1 and take complete ownership

- High comfort working with sales teams and revenue stakeholders

- Strong analytical mindset with a bias toward measurable outcomes

Background

- Graduated from a top-tier institute | MBA preferred

- Experience in startups or having built something of your own is a big plus

Mindset & Culture Fit

- Thinks and acts like an owner, not just an executor

- Passionate about driving change, not maintaining status quo

- Obsessed with revenue growth, retention, and real business impact

- Comfortable going beyond standard working hours, KRAs, and role boundaries when needed

- High energy, high accountability, and high ambition