Job Description - Manager - AI/ML (Strategy & Operations)

About Just Dial:

- Justdial Ltd is India's No.1 Local Search Engine Company

- Offices in Mumbai, Delhi, Chennai, Kolkata, Bangalore, Hyderabad, Pune, Ahmedabad, Coimbatore, Jaipur, and Chandigarh

- Employs over 15,000 people

- Services offered across Phone, Web, WAP, SMS, and Mobile platforms

- More information available at www.justdial.com

About the Role:

- Work at the intersection of business, data, and artificial intelligence

- Own and drive AI/ML-led initiatives that solve real business problems

- Translate business requirements into analytical and AI/ML-driven solutions

- Collaborate closely with data science, engineering, product, and operations teams

- Lead delivery of measurable business impact through data-backed insights and intelligent automation

- Manage and mentor a small team (1-2 reportees), ensuring high quality execution and timely delivery

Candidate Profile:

- Qualification: B.Tech / Bachelor's degree (Engineering, Statistics, Mathematics, Economics, or related fields preferred)

- Experience: Minimum 2+ years of relevant experience in AI/ML, Analytics, or data-driven roles, with exposure to business problem-solving

- Designation: Manager

- Department: Strategy & Operations

- Location: Mumbai

Key Responsibilities:

- Understand business objectives and identify opportunities where AI/ML can drive efficiency, accuracy, or growth

- Translate business problems into structured analytical and AI/ML problem statements

- Work closely with data science and engineering teams to define inputs, outputs, success metrics, and evaluation criteria for AI/ML solutions

- Analyze datasets to identify trends, insights, and improvement opportunities

- Support initiatives related to data enrichment, validation, automation, and intelligent decision-making

- Define, track, and report KPIs to measure the impact of AI/ML initiatives

- Lead, mentor, and guide 1-2 team members, providing technical direction, feedback, and support

- Ensure alignment between business stakeholders and technical teams for smooth execution

- Prepare clear documentation, dashboards, and presentations for senior stakeholders

Technical & Analytical Skills:

- Strong analytical and structured problem-solving skills

- Experience working with data using Excel / Google Sheets, SQL, BI tools, or Python

- Good understanding of AI/ML concepts such as supervised and unsupervised learning, NLP, model evaluation, and automation use cases

- Ability to interpret model outputs and translate them into meaningful business insights

- Exposure to Python-based data analysis, NLP, GenAI, or ML workflows is an added advantage

- Understanding of data pipelines, model lifecycle, and basic ML-Ops concepts is a plus

People & Leadership Skills:

- Experience leading or mentoring junior team members

- Ability to set clear goals, review work quality, and provide constructive feedback

- Strong ownership mindset with accountability for team deliverables

- Capability to balance hands-on work with people management responsibilities

Soft Skills:

- Strong communication skills with the ability to interact with both technical and non-technical stakeholders

- Business-first mindset with a focus on impact and outcomes

- Ability to manage multiple priorities in a fast-paced environment

- Good documentation and presentation skills

- Curiosity and willingness to stay updated with advancements in AI/ML

Additional Remarks:

- Experience in consumer internet platforms, large-scale data environments, or AI-enabled products is preferred

- Exposure to intelligent automation, predictive analytics, or GenAI-driven business use cases is a strong advantage

- Well suited for professionals who enjoy combining business understanding, AI/ML problem solving, and team leadership