Head of Data Analytics and Model Development role at JustAct

Location: Chennai (Hybrid/On-site)

About JustAct:

JustAct is an ODR platform that helps to resolve disputes faster, more efficiently, and effectively using our proprietary software and through our distinguished set of empaneled Arbitrators and Mediators.

Role Overview:

We are seeking a strategic and technically strong Head of Data Analytics and Model Development to lead our data science initiatives. In this role, you will own the end-to-end analytics and modeling functionfrom data strategy and pipeline architecture to advanced predictive models and AI-driven features.

You will work closely with leadership, legal experts, and product teams to translate business needs into data-driven solutions that power JustActs core offerings and customer experience.

Key Responsibilities

Credit Models & Insights Development

- Build predictive analytics models using standard Classification and Functional approximation models to analyse arbitration and mediation case data thereby predicting case outcomes and providing cost benefit trade-offs.

- Lead the development of AI/ML models to identify dispute resolution trends and thereby help customers make more informed decisions.

- Designing & improving analytics algorithms to enhance our automated dispute resolution capabilities.

- Data Visualization to suit customer needs

NLP led Case Discovery and Speech to Text capabilities

- Build advanced NLP capabilities for Case Discovery using Topic Extraction, Key Word Extraction, Advanced Search Capabilities, Summarization etc

- Work on NLP-based case document analysis for better case categorization and predictive resolution.

- Work to improve the performance of our Transcription and Translation models that are used for Live Transcriptions which is offered as a critical feature of the JustAct platform.

Data Strategy & Architecture

- Define and implement the overall data analytics strategy for JustAct.

- Design and develop data pipelines to integrate and process case data.

- Ensure data integrity, security, and compliance with industry regulations (ISO 27001, SOC2, etc.).

Collaboration & Leadership

- Lead a team of data analysts, engineers, and scientists to drive data-driven innovation.

- Collaborate with technology, legal, and business teams to ensure seamless integration of analytics into the JustAct platform.

- Communicate findings and recommendations to stakeholders

Educational Qualifications & Experience Required

- Bachelor's/Masters degree in Data Science, Computer Science, Statistics, or a related field.

- 8+ years experience in working with classification algorithms and functional approximation algorithms.

- Knowledge of NLP algorithms

- Strong understanding of Data Engineering and Data Visualization

- Hands-on experience with Python, SQL, R, and ML frameworks

- Experience with cloud platforms for large-scale data processing.

- Excellent leadership and stakeholder management skills

Why Join Us?

At JustAct, youll work at the intersection of law, data, and technology, solving problems that have a real-world impact on access to justice. Joining us means more than just building modelsit means helping reimagine how disputes are resolved in India and beyond.

What You Can Expect:

High Ownership & Visibility Work directly with the leadership team and play a critical role in shaping product and strategy.

Mission-Driven Work Your contributions will directly enhance fairness, speed, and transparency in dispute resolution.

Cutting-Edge Tech Exposure Build AI/NLP systems in a domain where theyre rarely appliedcreating truly original solutions.

Agile, Startup Culture Experience the pace, flexibility, and innovation of a fast-growing law-tech startup.

Cross-Functional Learning Collaborate with legal experts, product teams, and engineers in a highly interdisciplinary environment.

Flat Hierarchy & Open Communication Your ideas matter; our culture encourages initiative and transparent feedback.

Flexible Work Environment Hybrid setup with flexibility in how and where you work.

Purpose-Led Growth We value impact over titles and outcomes over optics. As we grow, so will your responsibilities and leadership opportunities.