About JSW One Finance:

JSW One Finance is a digital-first NBFC and part of the JSW Group, focused on transforming MSME lending in India. We are building a scalable, compliant, and technology-driven lending ecosystem across Origination, Underwriting, Loan Management, and Collections.

Role Overview:

We are looking for a hands-on, techno-functional Senior Product Manager who can operate at the intersection of business and technology. This role requires strong ownership of end-to-end system implementation, vendor management, and stakeholder alignment across lending platforms. The ideal candidate has successfully implemented LMS/LOS systems, managed external vendors, and driven large-scale product rollouts in NBFCs, banks, or fintech environments. This is not a strategy-only role - we need someone who can go deep into workflows, APIs, data structures, integrations, and execution.

Key Responsibilities:

1. End-to-End Product Ownership:

- Own the complete product lifecycle: discovery - BRD/PRD - solution design - sprint execution - UAT - Go-live - post-live stabilization.

- Lead implementation and optimization of LMS and Collections systems (mandatory experience).

- Support integrations across LOS, CRM, Accounting, Payment gateways, Bureau, and other third-party systems.

2. Vendor & Implementation Management:

- Lead end-to-end vendor evaluation, selection, implementation, and governance.

- Drive delivery with external system vendors (LMS/LOS/Collections) and integration partners.

- Own scope management, change requests, release planning, and SLA tracking.

- Ensure implementation timelines are met without compromising system quality.

3. Techno-Functional Execution:

- Translate business requirements into detailed functional and technical documentation.

- Define APIs, data flows, system architecture interactions, and integration logic.

- Work closely with engineering teams on sprint planning, solution reviews, and defect resolution.

- Participate actively in UAT, reconciliation testing, accounting validation, and regulatory checks.

4. Stakeholder & Cross-Functional Leadership:

- Collaborate with Credit, Risk, Legal, Finance, Compliance, Operations, and Collections teams.

- Drive alignment between business goals and system capabilities.

- Bring clarity in ambiguous situations and structure complex problem statements.

- Act as the single point of ownership for system-related decision making.

5. Data, Controls & Governance:

- Ensure system accuracy for interest computation, repayment schedules, NPA tagging, accounting entries, and reporting.

- Drive automation to reduce manual dependency and operational risk.

- Monitor system performance, reconciliation gaps, and control checks.

6. Team Leadership:

- Mentor and guide junior product managers.

- Build structured product practices including documentation standards and release governance.

Must-Have Skills & Experience:

- 8+ years in Product Management within NBFC, Bank, FinTech, or Lending platforms.

- Strong hands-on experience implementing LMS (mandatory).

- Experience managing third-party vendors and system integrators.

- Strong understanding of loan lifecycle: disbursement, interest calculation, prepayment, foreclosure, NPA, collections, accounting.

- Experience working with APIs, system integrations, and data workflows.

- Excellent documentation skills (BRD, PRD, user stories, workflows).

- Strong stakeholder management and cross-functional leadership.

Good to Have:

- Experience in secured lending (LAP, MSME loans).

- Experience with Salesforce LOS, Pennant LMS, Veefin, or similar platforms.

- Understanding of RBI regulatory requirements for NBFCs.

- Exposure to cloud-based lending systems.

What We Are Looking For:

- A problem solver who thrives in execution-heavy environments.

- Someone comfortable getting into system configurations, logic validation, and reconciliation discussions.

- A leader who can manage both business expectations and technical realities.

- A builder who enjoys scaling lending systems from 0 to 1 and 1 to 10.