Job Description - Executive Director, Sales Experience Platform, Digital Sales

The Sales Experience Platform (SEP) is the engine behind our world-class distribution team, setting us apart in the market through cutting-edge technology that transforms the sales process. SEP unifies data, tools, and insights into a seamless platform, empowering our sales force to build stronger client relationships, act on real-time intelligence, and maximize productivity. With a globally distributed team, SEP is designed to meet the diverse needs of our sales professionals around the world. We work hand-in-hand with the business to understand their challenges, build lasting partnerships, and deliver products that drive sales success in every market we serve.

We are seeking a highly motivated candidate with strong leadership, interpersonal, and analytical skills. In addition to functional responsibilities, the lead will serve as a key engagement point for global stakeholders and oversee a team aligned with the SEP platform and strategy. The lead should develop deep subject matter expertise and guide the team in delivering high-impact business outcomes.

Responsibilities include:

- Own and drive the product roadmap, vision, and execution for the Sales Experience Platform, ensuring delivery of innovative features like Sales Assist, Smart Brief, Voice Assist, and SEP Chat.

- Lead the entire product lifecycle-planning, execution, and continuous improvement-while managing risk and achieving ambitious business growth targets.

- Inspire, coach, and mentor a high-performing product team, championing best practices in solution design, market research, prototyping, and product adoption.

- Be accountable for product performance, investing in enhancements that deliver measurable business value.

- Monitor market trends, conduct competitive analysis, and identify opportunities for differentiation and growth.

- Build strong partnerships with business leaders and stakeholders across business functions, technology partners, and global teams to drive adoption, maximize impact, and deliver relevant data solutions.

- Oversee planning, delivery governance, resource optimization, stakeholder engagement and training, and the monitoring and resolution of critical issues and risks across the platform, while identifying and executing improvement programs.

Qualification and Skills

- Relevant industry experience delivering products, projects, or technology applications, with a proven track record of innovation.

- Understanding of Asset Management business (Investment Management, Mutual Funds, Managed Accounts, and/or Separate Accounts) preferable

- Deep expertise in the Salesforce.com platform and ecosystem, especially Sales Cloud features like forecasting, prospecting, and lead management.

- Experience bridging marketing and sales lifecycles, connecting marketing events and leads directly to the sales pipeline.

- Strong knowledge of the product development lifecycle, technical design, and data analytics.

- Demonstrated ability to influence and drive adoption of key product lifecycle activities, from discovery to value management.

- Experience leading organizational change and managing stakeholders across functions and geographies, collaborating effectively with diverse product and business teams.

- Experienced people manager adept at working in a matrix organization, with a passion for growing and mentoring dynamic, high-performance teams.

- Proven ability to quickly learn the business, the application and adapt to ever changing priorities. Excellent communicator (written and verbal) with strong interpersonal skills