CIB - AIS - Transfer Agency - Vice President - Bangalore Description: Position Responsibilities : - Manage team providing leadership and oversight for the delivery Investor Relations to clients across Hedge Fund Services ("HFS") and Private Equity and Real Estate Services ("PERES") - Serve as main contact for a portfolio of clients and their investors. Answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve queries quickly and accurately - Partner within the IR Ops department and across the "HFS" and PERES team to ensure the end-to-end process is completed appropriately - Responsible for final signoff on investor transactions and resolution of outstanding documentation, including KYC/AML documents. - Perform call-backs as necessary to clients and investors in order to update bank wire instructions and authorized signors lists - Perform EOD process to ensure all deliverables were met timely and accurately and that exceptions are appropriately noted - Attend and drive internal and external client meetings, usually via conference call, to ensure client needs and expectations are consistently met or exceeded; ensure resolution of follow up items - Active involvement in projects within your team and the IR Ops department including, but not limited to, client on-boardings, system testing, etc - Identify and action priority items within appropriate timeframes; Escalate issues as necessary; relentlessly resolve aged items. - Follow JPMorgan's established processes and procedures during daily work. Look to modify/iterate processes and procedures constantly to improve accuracy, reduce redundancy and mitigate risk - Build relationships with clients, investors, distributors, prime brokers and other third parties as well as with other business groups across JPMorgan Selection Criteria: - Team player; Positive attitude - Dedicated to superior client service - Very strong communication skills both oral and written; Excellent interpersonal skills - Professional and proactive approach to work - Strong organizational skills with a heightened concern for quality & accuracy - Proven ability to manage staff and project in addition to daily work Job Requirements : - Master/Bachelors degree required (business discipline preferred) - Minimum 14 years in Financial Services industry, preferably with prior Alternatives experience - Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook Express (or similar email program) Competencies : - Demonstrate Adaptability: Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility - Know the Business: Shows understanding of issues relevant to the broad organization and business; keeps that knowledge up-to-date; understands the impact of external events on the organizational plans and objectives - Focus on Customer Needs: Anticipates and identifies customer needs; takes action to meet customer needs; develops effective working relationships with internal and external customers; continually searches for ways to increase customer satisfaction - Manage Disagreements: Brings substantive conflicts and disagreements into the open and attempts to resolve them collaboratively; strives for win/win solutions - Speak Effectively: Demonstrates attention to and conveys understanding of the comments and concerns of others; listens well in a group - Use Technical/Functional Expertise: Possesses up to date technical knowledge; is regarded as an expert in the technical/functional area; uses quantitative data to draw conclusions; presents technical information in easily understood terms - Analyze and Solve Problems: Gathers relevant information systematically; considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; includes others in problem solving efforts when appropriate - Foster Teamwork: Builds effective teams committed to organizational goals; fosters collaboration among team members and among teams; uses teams to address relevant issues JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Bangalore

JP Morgan Chase - Vice President - Transfer Agency - AIS - CIB 

Job Description for JP Morgan Chase - Vice President - Transfer Agency - AIS - CIB  in JP Morgan Chase in  Bangalore for (14-19) years of experience. Apply Now!