Description:
Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.
As a Trading Services Associate I within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.
Job responsibilities:
- Accuracy in processing in line with Standard Operating Procedures with no errors.
- Identify and escalate all errors or exceptions on identification.
- Respond to routine queries or complaints on calls or emails.
- Be audit focused in all BAU activities.
- Comply with the firm's policies and SOPs.
- Navigate systems quickly and accurately.
- Identify opportunities for process efficiency and implement in a controlled manner.
- Exhibit effective communication with key stakeholders.
- Thorough knowledge of SOPs or related check points.
- Perform all work in accordance to department procedures and within productivity processing and quality standards.
- Exercise good judgment and degree of confidentiality.
Required Qualifications, Skills and Capabilities:
- Graduates with good academic record.
- Good PC skills including Microsoft office products (Excel, Word, Power point, Access).
- Good oral and written communications skills.
- Must be able to work under pressure and deadline driven environment.
- Able to grasp or learn concepts and procedures quickly.
- Ability to work independently.
- Problem solving skills.
- Good time management skills.
- Must be very detail oriented and analytical.
- Analytical with ability to quickly assess situations and resolve complex issues.
Preferred qualifications, capabilities, and skills:
- Knowledge on Advance Excel (viz. building macros) will be an added advantage.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
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