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Business Analysis Specialist Description : - As a Business Analysis Specialist IV on the ERS Team are responsible for the daily remediation for of over 200 exception processes caused by systemic failures or Card Service Specialist account maintenance errors. - When errors are identified, Business Analysis Specialist IV is responsible for remediating the account by adjusting fees or rewards, sending applicable correction letters, processing rebills, adding account memos or performing other actions in an effort to minimize risk to the firm while keeping the customer experience as a top priority. Job Responsibilities : - Review and/or reprocessing of account maintenance requests. - Works internally to inform management of potential process issues may interact on a problem solving basis with peers and team members to modify basic system processes, procedures and accommodate new needs. - Primarily guided by manager and by procedure and policy, determines which variances are elevated to management. - Completion of other work related activities at manager's request. Performs a variety of tasks and recognized as Subject Matter Expert relative to specific functions within department. - Participate in assigned projects, targeted reviews and ad hoc reviews with a high degree of quality and accuracy. Required Qualifications, Capabilities, and Skills : - High school diploma or equivalent is required. - 1-2 years banking experience. - Advanced knowledge of MS Office, especially MS Access and Excel. - Working knowledge in C3 and First Assist is required. - Interpret analytical reports and to identify developmental needs pertaining to report and system results is required. - Must be able to understand systems and production dynamics. - Effectively manage multiple tasks with little or no supervision. - Flexibility in work assignments is expected. - Proven attention to detail. Preferred Qualifications, Capabilities, and Skills : - Knowledge of Chase Credit Card operations preferred. - Schedule, Monday to Friday 05:30pm to 02:30am IST. - This role does not offer visa sponsorship. - This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week. - JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. - We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. - We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. - We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Mumbai

JP Morgan Chase - Specialist - Business Analysis 

Job Description for JP Morgan Chase - Specialist - Business Analysis  in JP Morgan Chase in  Mumbai for (1-2) years of experience. Apply Now!

JP Morgan Chase - Specialist - Business Analysis  | iimjobs.com