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Description: Join our dynamic IT team as a Senior Director of Software Engineering for ServiceNow, where you'll lead the design and implementation of scalable solutions to enhance service management efficiency and compliance. Drive key deliverables by optimizing ServiceNow platforms, establishing best practices, and ensuring interoperability to make a significant impact on our company and clients worldwide. As a Senior Director of Software Engineering at JPMorgan Chase within the ServiceNow function, you will lead multiple technical areas and collaborate across various domains. Your role will be pivotal in supporting the organization by delivering ServiceNow solutions and advancing the firm's agenda for IT service management. You will spearhead initiatives through a unified ServiceNow platform, aligned with the organization's IT strategy. In collaboration with engineering teams, you will create designs, establish best practices, and develop guidelines along with scalable frameworks to manage ServiceNow modules effectively, ensuring interoperability, compliance with organizational requirements, and maintaining system integrity and accessibility. You will partner with cross-functional teams to promote unified engineering execution across multiple initiatives, designing strategically while building applications that address real-world use cases. Your expertise in ServiceNow architecture, modules, technical processes, and team leadership will be crucial in promoting complex projects and initiatives, serving as a primary decision maker and a promoter of innovation and solution delivery. As part of the IT team, you will be responsible for designing and building scalable ServiceNow solutions that support the organization's needs, providing a unified experience through the ServiceNow platform.. Job Responsibilities: - Lead the design, development, and implementation of ServiceNow solutions, ensuring alignment with business requirements and best practices. - Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications and solutions. - Oversee the configuration and customization of ServiceNow modules, including Incident Management, Change Management, Problem Management, Asset Management, and Service Catalog. - Develop and maintain integrations between ServiceNow and other enterprise systems using APIs and web services. - Ensure the stability, scalability, and performance of the ServiceNow platform, conducting regular system audits and performance tuning. - Lead a team of ServiceNow engineers, providing mentorship, guidance, and technical expertise. - Manage ServiceNow upgrades and patches, ensuring minimal disruption to business operations. - Develop and maintain documentation, including design specifications, test plans, and user guides. - Stay current with ServiceNow updates, features, and best practices, recommending improvements and innovations. - Collaborate with IT leadership to develop and implement ServiceNow strategies and roadmaps. - Provide technical support and troubleshooting for ServiceNow-related issues, ensuring timely resolution. Required Qualifications, Capabilities, and Skills - Formal training or certification on software development concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization. - Combined minimum of 15 years of experience in Software Development, ServiceNow/SaleForce.com/other ERP development and administration. - Strong experience in application development, with a proven track record in senior engineering or technical leadership roles. - Proven experience managing large scale enterprise systems and teams. - Strong understanding of ServiceNow architecture, modules, and best practices. - Proficiency in JavaScript, HTML, CSS, and other web technologies. - Experience with ServiceNow integrations using APIs and web services. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Ability to manage multiple projects and priorities in a fast-paced environment Preferred Qualifications, Capabilities, and Skills - Experience at code level. - ServiceNow Certified System Administrator and/or ServiceNow Certified Application Developer preferred. Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Bangalore

JP Morgan Chase - Senior Director - Software Engineering - ServiceNow 

Job Description for JP Morgan Chase - Senior Director - Software Engineering - ServiceNow  in JP Morgan Chase in  Bangalore for (15-20) years of experience. Apply Now!

JP Morgan Chase - Senior Director - Software Engineering - ServiceNow  | iimjobs.com