Description:

Join our high-impact communications team to help shape the stories that matter most to our people and business. In this role, you will help bring our communications strategy to life through creative content, effective channel management, and insightful reporting. We are looking for someone with a strong communications background, excellent writing skills and advanced proficiency in managing projects and metrics.

Job summary:

As a Communications Senior Associate in Internal and Corporate Communications, you will provide support for day-to-day delivery across internal channels, programs and employee events. Key outcomes include producing high-quality content, maintaining publishing cadence across platforms, and providing performance reporting (reach and engagement) to improve future communications. You will work with internal stakeholders to keep communications accurate, consistent and aligned to business priorities. This role offers the opportunity to work closely with internal stakeholders and contributes to a vibrant, connected workplace.

Job responsibilities:

- Advise business and function stakeholders on creating and implementing measurable internal communication strategies.

- Manage priority stakeholder relationships and align business priorities with impactful storytelling.

- Balance local, country-wide, and global priorities to coordinate communications in a highly matrixed environment.

- Write, edit, and proofread clear, engaging content for internal channels, including newsletters, intranet articles, videos, digital signage and broadcast emails.

- Source and develop stories that connect and inspire a diverse employee audience.

- Adapt writing style and format for short updates, longer features, and event coverage.

- Manage communications and collaboration platforms (intranet, newsletters, Microsoft Teams channels, digital signage) to ensure content is timely and relevant.

- Partner across locations to implement communication initiatives and source stories from the ground.

- Track, analyze, and report on content and channel performance using Excel, Adobe Experience Manager, SharePoint, Power BI and other internal tools to provide actionable insights.

- Support content-related processes and guidelines to improve consistency and effectiveness, including responsible use of artificial intelligence tools and available metrics.

- Coordinate planning and delivery of internal communications projects and events (including town halls, employee engagement activities, and recognition programs) and proactively support day-to-day team priorities.

Required qualifications, capabilities, and skills:

- 4 - 6 years of relevant work experience in internal communications, marketing, business management, or a related field.

- Writing and editing experience producing clear, engaging content for diverse audiences.

- Proficiency using Excel, PowerPoint, SharePoint, and Power BI for reporting, metrics tracking, data analysis, and presentation.

- Experience managing events and communications channels such as newsletters, intranet, or digital signage.

- Demonstrated ability to prioritize and balance multiple projects with strong organizational skills.

- Demonstrated attention to accuracy and quality in day-to-day execution.

- Ability to work independently while supporting multiple stakeholders.

- Ability to collaborate effectively as a supportive, team-oriented partner.

- Demonstrated interest in bringing fresh ideas and innovation to communications.

Preferred qualifications, capabilities, and skills:

- Bachelor's degree in communications, journalism, English or a related field.

- Experience in a multinational corporate environment, preferably information technology, global capability center environments, or banking, financial services, and insurance.

- Photography skills.

- Simple video editing skills.

- Canva and graphic design skills.

- Commitment to supporting a high-impact, high-visibility communications function.

Equal opportunity employer statement:

We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate based on any attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability. We make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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