Transport / Travel Support

Health & Wellness Support

Learning & Development Support

Free Meal

Performance Bonus

Relocation Assistance

Generous & Flexible Leaves

ESOPs / Stock Options

JPMorgan Chase & Co. Reviews by Employees

Associate

Team Lead

Senior Associate

Operations Analyst

Vice President

Analyst

Associate Vice President

Software Engineer

Assistant Vice President

Financial Analyst

Senior Analyst

Senior Team Member

Associate Software Engineer

Team Member

Senior Software Engineer

Manager

Software Engineer2

Associate Manager

Software Engineer III

Business Analyst

Software Developer

Consultant

Team Lead Operations

Fraud Specialist

KYC Analyst

KYC Specialist

Transaction Specialist

Vice President Operations

Fraud Analyst

Vice President (VP)

Data Analyst

Intern

Transaction Processing Specialist

Reconciliation Specialist

Specialist

Research Analyst

Application Developer

Operations Manager

Product Manager

Senior Operations Analyst

Team Manager

Software Engineer II

Project Manager

Senior Vice President

Product Owner

Financial Controller

Associate Engineer

Senior Specialist

Senior Fraud Analyst

Senior Financial Analyst

Lead Software Engineer

Quality Analyst

Vice President Project

Process Associate

Site Reliability Engineer

Scrum Master

Credit Analyst

Risk Analyst

Customer Service Executive

Control Manager

Assistant Vice President Operations

Accounting Specialist

Credit Risk Analyst

Claims Specialist

Compliance Analyst

Technical Lead

Operations Associate

Software Development Engineer II

Associate Consultant

Investment Banking Analyst

Data Scientist

Associate/Senior Associate -(Technical)

Team Leader (Nontechnical)

Processing Manager

Associate AVP

Senior Business Analyst

Senior Associate Vice President

Quantitative Researcher

Associate Software Developer

Fraud Investigator

Executive Director

Test Analyst

Data Engineer

Vice President Technology

Softwaretest Engineer

Production Analyst

Financial Associate

Presentation Specialist

Fraud Specialist 2

Executive

Software Engineer Intern

Infrastructure Engineer

Software Development Engineer

Lead Engineer

Operations Specialist

Vice President Engineering

Software Development Engineer 3

Senior Executive

Senior KYC Specialist

Job Summary: As an Executive Director within the HR Employee Experience organization, you will lead regional execution of customer success and business engagement strategies across the Asia Pacific (APAC) region. In this role, you will serve as a primary interface for HR and business leaders, ensuring enterprise initiatives across HR, Technology, and Workplace are adopted effectively and deliver measurable outcomes. You will operate within the Business Engagement and Adoption pillar of the Employee Success organization, focused on driving stakeholder engagement, scaling adoption, and ensuring solutions are delivering value for business and functional leaders and employees across the region. Job Responsibilities: - Lead regional engagement with HR, business leaders, and employee segments - Serve as a trusted advisor to regional HR leadership, aligning initiatives to workforce priorities - Serve as the regional representative in HR and business forums, ensuring regional insights are incorporated into execution - Build and activate employee communities and champion networks to support adoption - Drive adoption, usage, and satisfaction for enterprise tools, workplace solutions, and employee services - Ensure initiatives are understood, adopted, and delivering measurable business value - Partner with global teams to localize and execute regional or enterprise-wide campaigns and initiatives - Partner with Employee Success teams to track and report on adoption, engagement, and employee experience metrics and identify regional trends, pain points, and opportunities to improve outcomes - Establish feedback loops with regional stakeholders to inform continuous improvement and decision-making - Lead a high-performing regional team aligned to customer success objectives - Ensure consistency and scalability of initiatives across markets and business segments Required qualifications, capabilities, and skills: - 8+ years of experience in Financial Services, HR, Technology, Consulting, or related discipline - Experience leading regional execution of customer success, engagement, or adoption initiatives - Strong stakeholder management skills with HR and senior business leadership - Demonstrated ability to drive adoption, engagement, and measurable outcomes at scale - Excellent communication and executive presentation skills - Strong program management and cross-functional leadership capabilities - Ability to operate effectively across global and regional teams Preferred qualifications, capabilities, and skills: - Experience working across APAC markets and regional organizations - Experience leading forums, advisory boards, or segment-based engagement models - Knowledge of employee experience, workplace solutions, and enterprise technologies - Familiarity with AI and emerging technologies that enhance employee experience - Experience leading teams across geographies Company Overview: JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Note: For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Bangalore

JP Morgan Chase - Executive Director - Customer Success/HR Employee Experience 

Job Description for JP Morgan Chase - Executive Director - Customer Success/HR Employee Experience  in J.P. Morgan in  Bangalore for (8-13) years of experience. Apply Now!

JP Morgan Chase - Executive Director - Customer Success/HR Employee Experience  | iimjobs.com