The Human Resources function at JPMorgan Chase is transitioning to a product-promoten approach to enhance personalized experiences for employees and managers. This shift aims to improve quality output by organizing and prioritizing work around customer needs. The HR Product Organization, part of Corporate HR, is pivotal in promoting this transformation by setting outcomes, goals, and success measures for all products using agile principles and advanced data tools.

Job Summary

As an Associate in the International Payroll Product Team, you will play a key role in the continued innovation and sustainment of the Global Payroll, related suite of applications, and business processes. You will be responsible for defining the evolution of the platform, processes, and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

Job responsibilities

- Act representative for International Pay Product Team; owns the end-to-end experience for stakeholders and by partnering to understand the needs and practices of all groups who interact with the aligned product

- Collects business requirements and translate them into Product backlog

- Must be able to craft user stories for technology teams with a reference to functionalities like AI agentic workflows, orchestration layers, Oracle to ADP Payroll Interface , Oracle HCM payroll elements, integrations, reporting or compensation modules

- Collect prioritize the product backlog; Partners with the different teams to impact analysis for future investments and current items and drive towards success

- Ensure the product's experience including operations, technology, and data - knows expectations and areas of opportunity by key persona

Required qualifications, capabilities and skills

- 5+ years of experience of payroll or product owner in a sizeable global organization

- Experience and Ability to maintain a product backlog, and write user stories and epics

- End-to-end payroll understanding from Payroll processes or implementing ADP Global View

- Ability to write test scenarios, test cases and partner with business users to execute/conclude testing.

- Ability to identify solutions to business problems utilizing data, process, and digital assets

- Proven track record of delivery; ability to drive concepts to execution

- Excellent organizational, interpersonal and communication skills

- Proven ability to multitask and navigate multiple tasks running in parallel

- Strong written and verbal communication skills and ability to represent the product to stakeholders

- Proactive, accountable, and detail-oriented work ethic

- Customer obsessed - develops deep empathy and understanding in service of creating frictionless end-to-end experience

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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