Office cab/shuttle

Cafeteria

Job/Soft skill training

Health insurance

Free meal

Professional degree assistance

Child care facility

Office gym

International/On-site exposure

Rewards & recognition

Course reimbursements

Gym membership

WFH setup

Recreational activities

Annual leaves

Performance bonus

Life insurance

Maternity leaves

Annual health checkup

Paternity leaves

Retirement benefits

Joining goodies

Gifts on festivals

Joining bonus

Mobile bill reimbursements

Relocation bonus

Mental health wellbeing

Career break/Sabbatical

JPMorgan Chase & Co. Reviews by Employees

Associate

Team Lead

Senior Associate

Analyst

Operations Analyst

Vice President

Software Engineer

Associate Vice President

Assistant Vice President

Senior Analyst

Senior Team Member

Financial Analyst

Team Member

Associate Software Engineer

Manager

Senior Software Engineer

Business Analyst

Associate Manager

Software Developer

Consultant

Team Lead Operations

Software Engineer2

Software Engineer III

Fraud Specialist

KYC Analyst

KYC Specialist

Vice President (VP)

Intern

Fraud Analyst

Transaction Processing Specialist

Reconciliation Specialist

Vice President Operations

Transaction Specialist

Data Analyst

Research Analyst

Senior Operations Analyst

Application Developer

Operations Manager

Specialist

Team Manager

Project Manager

Associate Engineer

Process Associate

Senior Vice President

Senior Fraud Analyst

Software Engineer II

Senior Financial Analyst

Senior Specialist

Vice President Project

Product Manager

Quality Analyst

Scrum Master

Customer Service Executive

Credit Analyst

Assistant Vice President Operations

Lead Software Engineer

Compliance Analyst

Product Owner

Financial Controller

Risk Analyst

Operations Associate

Credit Risk Analyst

Associate Consultant

Investment Banking Analyst

Associate/Senior Associate -(Technical)

Team Leader (Nontechnical)

Processing Manager

Claims Specialist

Control Manager

Site Reliability Engineer

Associate AVP

Technical Lead

Operations Specialist

Quantitative Researcher

Associate Software Developer

Vice President Technology

Senior Business Analyst

Softwaretest Engineer

Production Analyst

Presentation Specialist

Data Scientist

Executive

Software Engineer Intern

Executive Director

Test Analyst

Data Engineer

Software Development Engineer

Software Development Engineer II

Fraud Investigator

Devops Engineer

Document Specialist

Automation Test Engineer

Senior Associate Vice President

Software Development Engineer 3

Senior Executive

Technology Analyst

Senior KYC Specialist

Associate Java Developer

Description: Join our dynamic team as a Client Service Delivery Associate and become a vital part of our mission to elevate client experiences. As a Client Service Manager within the Custody Client Facing Team, you will oversee the operational management and control of the daily workflow, ensuring efficient and effective service delivery. Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs. Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward. This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships. Job responsibilities: - Manage the workflow through the life cycle of Trades, Cash, FX, Corporate Action and Income products - Operationally manage and control the daily workflow within the Custody Client Facing team - Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning - Ensure all daily controls and client query management are completed and signed off, including client service inquiry resolution, cash and stock break, event management, as well as all key metrics are produced as required - Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization - Conduct ongoing review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities - Contribute to the strategic development of Global Custody products, Global Custody Client Facing team organization Required qualifications, capabilities, and skills: - 5+ years of experience or equivalent expertise in Settlements, Trade Support, Cash, Asset Servicing, Reconciliation, Risk and Control, and Custody within a financial institution - Bachelor's degree or equivalent - Strong ability to learn ongoing stream of new markets, products, and processes - Strong risk and control awareness, including ability to effectively prioritize workloads and work to critical deadlines - Confident communication skills in all mediums to both internal and external clients. - Proficient in Microsoft Office products including Word, Excel, Access, and Outlook Preferred qualifications, capabilities, and skills - Ability to analyze a process and recommend ways to improve quality, control, and efficiency. - Drive continuous improvement initiatives for high-quality client experiences. - Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Mumbai

JP Morgan Chase - Associate - Client Service 

Job Description for JP Morgan Chase - Associate - Client Service  in JP Morgan Chase in  Mumbai for (5-8) years of experience. Apply Now!

JP Morgan Chase - Associate - Client Service  | iimjobs.com