Jivoraa Education - Inside Sales Manager

Role - Inside Sales Manager

Location: Gurugram On-site, 5 days a week

Shift: UK Shift aligned with UK business hours

Experience: 5-8 years and CTC: 15-22 LPA (10-12 LPA fixed + 5-10 LPA performance incentive)

Employment Type: Full-time, Permanent

Industry: Education / EdTech

Department: Sales & Business Development

Hiring Entity: Jivoraa Education Pvt. Ltd. (for Future Next Academy)

About the Role:

We are looking for an experienced Inside Sales Manager to lead and manage a high-performing inside sales team for our education business. The ideal candidate will have a strong track record in inside sales, team management, revenue generation, and target achievement, preferably within the Education or EdTech sector.

You will be responsible for managing day-to-day sales operations, driving team performance, improving conversion rates, and ensuring consistent achievement of monthly revenue targets.

This is a hands-on people-management role that requires strong leadership, sales planning, performance management, and communication skills.

Key Responsibilities:

- Lead, manage, and motivate a team of Inside Sales Executives/Associates to achieve monthly and quarterly revenue targets.

- Own the team's sales performance, productivity, conversion rates, and overall revenue achievement.

- Set daily, weekly, and monthly sales targets and ensure effective execution by the team.

- Monitor sales funnels, lead allocation, follow-ups, conversions, and revenue closures.

- Conduct regular performance reviews, coaching sessions, and one-on-one meetings with team members.

- Identify performance gaps and implement action plans to improve individual and team productivity.

- Track key sales metrics such as calls, connects, follow-ups, conversions, average ticket size, revenue, and target achievement.

- Ensure effective utilization and follow-up of inbound and outbound leads.

- Develop and implement sales strategies to improve lead-to-enrollment/conversion ratios.

- Work closely with marketing and other internal teams to improve lead quality and optimize the sales funnel.

- Maintain accurate sales reports, forecasts, and performance dashboards.

- Handle escalations and support the team in closing high-value or complex prospects.

- Drive a performance-oriented and target-driven sales culture within the team.

- Identify opportunities to improve sales processes, scripts, pitch quality, and customer engagement.

- Ensure adherence to organizational sales processes, quality standards, and compliance requirements.

- Provide regular business updates and revenue forecasts to senior management.

Required Skills & Qualifications:

- Bachelor's degree in any discipline; MBA/PGDM in Sales, Marketing, or a related field will be an advantage.

- 5-8 years of overall sales experience, preferably in Inside Sales, Telesales, or B2C sales.

- Minimum 2 years of experience managing an Inside Sales team.

- Prior experience in Education/EdTech, consumer services, or other target-driven B2C businesses will be preferred.

- Proven track record of achieving and exceeding sales/revenue targets.

- Strong understanding of sales funnels, lead management, conversions, and revenue metrics.

- Excellent people-management, coaching, and team-building abilities.

- Strong analytical and problem-solving skills with the ability to use sales data to drive decisions.

- Excellent verbal and written communication skills.

- Strong negotiation, objection-handling, and closing skills.

- Comfortable working in a UK-aligned shift and a target-driven environment.

- Proficiency in CRM systems, MS Excel/Google Sheets, and sales reporting tools.

Key Competencies:

- Inside Sales Management

- Team Leadership & Performance Management

- Revenue & Target Ownership

- Sales Funnel Management

- Lead Conversion & Closure

- Coaching & Mentoring

- Sales Analytics & Forecasting

- Customer Engagement

- Negotiation & Objection Handling

- Process Improvement

What You Can Expect:

- Opportunity to lead and scale an inside sales team in a growing Education/EdTech business.

- High ownership and visibility across sales and revenue operations.

- Performance-driven work environment with strong opportunities for professional growth.

- Opportunity to contribute directly to business growth and revenue outcomes.