Please note: This is an on site position in Kharadi, Pune. Timings: 6:30 PM 3:30 AM. Remote/Hybrid options are not available. Experience in the US market and SaaS is mandatory. Team management experience is a plus. About Jeeva.Ai. Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4. 5M ARR in just 9 months after launch, we're not just growing we're thriving and making a significant impact in the world of artificial intelligence. About You: - Experience: 8+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. - Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. - Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. - Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. - Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. - Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. - Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. What You'll Be Doing: - Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. - Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. - Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. - Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. - Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. - Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. - Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements.

Pune

Jeeva.ai - Customer Success Lead - US Market SaaS 

Job Description for Jeeva.ai - Customer Success Lead - US Market SaaS  in Jeeva AI in  Pune for (8-10) years of experience. Apply Now!