Job Purpose: - Provide sales force analytics support to Novartis internal customers (CPOs &amp; Regional marketing and sales teams) on various high complexity sales force Incentive Operations using Javelin. - Facilitate data enabled decision making for internal customers by providing and communicating qualitative and quantitative analytics. - Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. - Build of Incentive Compensation systems using the tool Javelin Incentive Managers Major Accountabilities: - Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service - Incentive compensation (Plan-Design-Admin) - Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services - Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function - Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc - Support team leaders in recruitment and on-boarding of new associates within the organization - Active participation in various knowledge sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function - Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes - Comply to all Novartis operating procedures as per legal / IT / HR requirements Key Performance Indicators (Indicate how performance for this role will be measured) Business Results: - Quality KPI targets met as per business expectations - Good customer satisfaction scores - All projects delivered as per customer expectations Strategy/Customer Focus: - Drive design and enhancement of existing services / deliverables - Internal customer satisfaction with quality of services provided. Capabilities &amp; Expertize: - Learning agility &amp; Ability to manage multiple stakeholders - Project Management - Pharmaceutical industry domain knowledge - Knowledge in Incentive operations - Knowledge in Javelin Incentive Manager - Advanced MS-office skills (MS-Excel and MS-PowerPoint) - VBA and MS-Access knowledge will be an added advantage Soft Skills: - Excellent presentation skills - Excellent interpersonal and communication skills - Ability to operate effectively in an international matrix environment. - Strong stakeholder management skills - Strong team player who is dynamic and result oriented

Hyderabad

Javelin Incentive Manager - Pharma 

Job Description for Javelin Incentive Manager - Pharma  in Mesitus in  Hyderabad for (3-6) years of experience. Apply Now!