Designation: Deputy General Manager/General Manager - Key Account Management (Solar Module Sales)

Job Summary:

Financial Perspective:

- Drive achievement of annual sales revenue and order booking targets for assigned key accounts.

- Maximize profitability through effective pricing, commercial negotiations and contract management.

- Increase wallet share and business volume from existing customers.

- Ensure timely collection of payments and maintain healthy receivable cycles.

- Contribute to sustainable business growth through strategic account expansion.

Customer Perspective:

- Build and maintain long-term relationships with EPC companies, IPPs, Solar Developers, Government customers and C&I clients.

- Act as the primary point of contact for key customer accounts.

- Drive customer satisfaction through proactive engagement and superior service delivery.

- Identify customer requirements and provide effective business solutions.

- Enhance customer retention and generate repeat business opportunities.

Internal Process Perspective:

- Manage the complete sales cycle from opportunity identification to commercial closure.

- Develop and execute strategic account plans aligned with business objectives.

- Monitor customer project pipelines and align sales strategies accordingly.

- Collaborate with operations, supply chain, finance and technical teams for seamless order execution.

- Maintain accurate sales forecasts, CRM records and account performance reports.

Learning & Growth Perspective:

- Continuously track market trends, competitor activities and industry developments.

- Identify new business opportunities and support market expansion initiatives.

- Drive adoption of best practices in key account management and customer engagement.

- Support new product launches and strengthen customer awareness of product offerings.

- Build strong cross-functional collaboration to enhance business performance and customer experience.

Educational Qualification:

- Bachelor's Degree in Engineering, Business Administration, Marketing or a related discipline.

- MBA in Sales, Marketing or Business Management preferred.

Experience:

- 12 - 18 years of experience in B2B sales and key account management.

- Minimum 5 years of experience in Solar PV, Renewable Energy, Electrical Equipment or related industries.

- Proven experience in handling large EPC customers, Solar Developers, IPPs and institutional accounts.

- Demonstrated track record of achieving and exceeding sales targets.

- Strong exposure to contract management, commercial negotiations and customer relationship management.

Key Skills & Competencies:

- Key Account Management

- Strategic Sales

- Customer Relationship Management

- Market Intelligence

- Stakeholder Management

- Communication Skills

- Presentation Skills