Jainam - Associate Vice President - Retail

Jainam Broking Limited.

Location: Kolkata

Department: Retail B2B JBL

Employment Type: Full-time.

Key Responsibilities:

Sales Strategy & Execution:

- Own and drive the B2C sales strategy to meet and exceed revenue targets.

- Design sales processes, scripts, and pitch structures aligned with consumer behavior and market trends.

- Define and track key performance metrics and implement actions for continuous improvement.

Team Leadership:

- Lead, train, and mentor a team of sales managers, team leads, and sales executives.

- Foster a high-performance culture through coaching, KPIs, and incentive structures.

- Build succession plans and talent pipelines for scaling the team.

Performance & Analytics:

- Monitor daily/weekly/monthly sales performance and drive accountability across the team.

- Use CRM, dashboards, and analytics tools to generate insights and optimize conversions.

- Implement A/B testing and funnel optimization strategies for improved efficiency.

Customer Experience & Retention:

- Ensure high levels of customer satisfaction through consultative selling and post-sale follow-ups.

- Collaborate with the customer success and product teams to improve customer feedback loops.

- Identify upselling and cross-selling opportunities across customer lifecycle stages.

Collaboration & Stakeholder Management:

- Work closely with marketing, product, and tech teams to align on campaigns and lead quality.

- Provide regular business updates to senior leadership on sales trends, pipeline health, and forecasts.