Jade Global Software - Managed Services Presales Role

Description:

Position Title : Managed Services - Pre-Sales.

Location : Open (Preferred Pune/Hyderabad).

Experience : 18+ Years.

Responsibilities:

- Lead end-to-end pre-sales lifecycle for large Managed Services RFPs (typically $1M$25M+).

- Collaborate with Sales, Delivery, Practice, and Leadership teams to shape winning responses.

- Own solution architecture, pricing models, delivery constructs (onshore/offshore), and transition approaches.

- Leverage experience in managing 100+ member delivery teams to provide credible delivery assurance during pursuit.

- Conduct due diligence workshops, define operating models, and create transformation roadmaps for prospects.

- Articulate Jades differentiated value proposition, including AI-led automation, intelligent ticket routing, observability, and AIOps in managed services.

- Present to C-level executives and participate in orals and client walkthroughs.

- Track market trends and incorporate innovations and best practices in solution designs.

Required Experience & Skills:

- 18+ years of IT services experience, with strong emphasis on application and infrastructure managed services.

- Proven experience managing large delivery programs (100+ FTEs).

- Minimum 57 years of experience in pre-sales, solution architecture, or deal strategy roles.

- Demonstrated ability to lead and win $10M+ pursuits in a competitive RFP environment.

- Excellent understanding of ITIL frameworks, SLA/SLO metrics, service transition, and operating models.

- Strong grasp of modern managed services: automation, AIOps, self-heal platforms, service integration.

- Experience with cloud platforms (Azure, AWS, GCP) and enterprise technologies (Oracle, SAP, Salesforce, ServiceNow).

- Excellent executive communication and presentation skills.

Preferred Qualifications:

- Prior experience working with North American/European enterprise clients.

- Familiarity with industry benchmarks, pricing models, and contracting structures for AMS.

- Exposure to AI/ML-enabled support frameworks, digital twins for IT Ops, and service modernization.

- Bachelor's/Masters in Engineering, Computer Science, or related discipline.

- ITIL, PMP, or equivalent certifications are a plus.

Why Join Us:

- You should join us if you are interested in shaping an organization that is on a rapid growth path.

- Jade is an employee-friendly, open, and transparent workplace.

- You will have the opportunity to bring in ideas, suggestions, and have them implemented.

- This is a senior management role and a key strategic position within the company, allowing you to make a significant impact on the organizations growth, and success.